Senior Manager, VI Operations

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September 11

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Vcheck

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Compliance • Finance • Real Estate

Vcheck is a leading provider of public records and human source background checks, transforming the speed, quality, and process by which companies mitigate risk. By leveraging human-led, technology-enabled strategies, Vcheck offers services such as executive and board member screenings, third-party vetting, and fund manager vetting, among others. They cater to a wide range of industries, including corporate investment banking and real estate, providing valuable insights and due diligence capabilities. Vcheck is committed to prioritizing the security and protection of customer data with best-in-class security infrastructure and encrypted data management.

51 - 200 employees

📋 Compliance

💸 Finance

🏠 Real Estate

📋 Description

• Oversee VI’s data and ensure everything is properly entered and maintained in Jira and Float • Establish monthly reporting on productivity, capacity, product mix, vendor spend, and language needs • Review, revise, improve and track KPIs for teams conducting VI investigations • Participate in meetings and discussions on process changes (Salesforce, Jira, automation, shared resources) • Direct and support day-to-day operations management with investigations leadership to ensure capacity and efficient tasking • Implement new policies/procedures and SOPs for team scalability • Scope new VI opportunities by identifying jurisdictions, subject ID, and vendor needs • Update due dates and move status to customer success completed; coordinate with Sales and Customer Success on missing info • Input projects into scheduler (Float) and case management (Jira); assign projects based on capacity, language, scope, PTO • Handle vendor communications and tasking for open-source projects; upload vendor costs and reports to Jira and SharePoint • Approve all Vendor invoices for VI and provide timelines to accounts payable; ensure invoices match Jira records • Other duties as assigned by management

🎯 Requirements

• Bachelor's degree in criminal justice, political science, international studies, business administration, or a related field; master's degree preferred • 5+ years of experience in due diligence, risk management, or a related field • 1+ years of experience in managing and developing teams • Extensive knowledge of due diligence best practices, regulations (including FCRA), and industry standards • Strong understanding of public record investigation methodologies and resources (e.g., LexisNexis, Westlaw, TLO) • Proficient in Microsoft Excel/Power BI/Tableau for data manipulation, analysis, and visualization • Proficient in CRM platforms including Salesforce • Excellent analytical, problem-solving, and decision-making skills • Strong planning, organizational and project management skills • Strong communication, presentation, and interpersonal skills • Ability to work effectively in a fast-paced, dynamic environment • Experience with confidential and sensitive information • Experience in vendor management • Physical ability to perform typical office tasks (stand, sit, talk, hear, use hands and fingers, close vision for computer work)

🏖️ Benefits

• Competitive compensation package, including equity • Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones • 401k plan with a 4% employer match • Flexible vacation policy • Annual wellness allowance to support your health and well-being • Quarterly team events • A fun and collaborative work environment