Technical Account Manager

October 10

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Veeam Software

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SaaS • Cybersecurity • Enterprise

Veeam Software is a global leader in data resilience and protection, offering self-managed data protection software for hybrid and multi-cloud environments. Their Veeam Data Platform provides comprehensive solutions for data backup, recovery, and security, featuring zero-trust principles and AI-powered tools for data intelligence. Veeam's offerings include secure backup and storage services for platforms such as Microsoft 365, AWS, and Google Cloud, supporting diverse workloads including virtual, physical, and SaaS environments. With a reputation for innovation and customer trust, Veeam serves a broad range of industries, ensuring data resilience against disruptions such as ransomware attacks. Their solutions enable businesses to achieve data freedom, secure storage, and efficient management, reinforcing their position as a top vendor in enterprise backup and recovery software worldwide.

1001 - 5000 employees

Founded 2006

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

💰 $500M Private Equity Round on 2019-01

📋 Description

• Provide input to the writing of proposals and Statements of Work • Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables • Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.) • Assist with assessment and design of solutions as well as post-installation issues • Assist with Veeam Software solution implementation effort estimation • Create white papers, solutions guides, best practices, custom documentation, etc. • Deliver onsite knowledge transfer on Veeam Software solutions • Document configuration and completed activities • Analyse installed environments and guide optimal Veeam Software configurations • Facilitate communication between client and Veeam support • Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions • Provide input for improvement of process and documentation • Overnight business stays to meet company goals and objectives

🎯 Requirements

• VMware VCP, Microsoft MCSE or equivalent experience • Prince 2, ITIL, PMP,  or equivalent experience • Bachelor’s Degree in technology required (A combination of education and experience will be considered) • Hands-on experience with Veeam’s Core products • Proven Consulting and Project Management  experience • Excellent communication, interpersonal and relationship-building skills • Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V • Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.) • Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services) • Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.) • Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.) • Experience with Data Management, Data Protection, Data Analytics • Extensive experience with Data Center, Business Continuity and Operating Systems • Experience successfully managing multiple simultaneous projects and accounts • Working knowledge of Cloud technologies, capabilities, and protocols • Business proficient in German and English

🏖️ Benefits

• Modern, energetic working environment • Opportunities for professional growth and promotion • Salary ranges depending on skills and expertise • Flexible working hours