Veeva Systems
SaaS • Healthcare Insurance • Pharmaceuticals
Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.
1001 - 5000 employees
☁️ SaaS
⚕️ Healthcare Insurance
💊 Pharmaceuticals
Customer Success Manager – Clinical Operations
November 18
🔔 Pennsylvania – Remote
💵 $100k - $200k / year
⏰ Full Time
🟠 Senior
🔴 Lead
🏥 Clinical Operations
🦅 H1B Visa Sponsor
Veeva Systems
SaaS • Healthcare Insurance • Pharmaceuticals
Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.
1001 - 5000 employees
☁️ SaaS
⚕️ Healthcare Insurance
💊 Pharmaceuticals
📋 Description
• Support 4-6 large, global customers post-implementation with Veeva Clinical applications • Own the relationship with your customers’ application owners to understand their strategic objectives and challenges • Act as a trusted advisor for your customers and liaise with relevant Veeva stakeholders to address customer needs • Lead meetings with customers to demonstrate success and identify additional value opportunities • Provide strategic guidance to optimize consumption of Veeva product releases and customer’s roadmap • Facilitate customer to customer or customer to Veeva connections for collaboration opportunities and industry learning
🎯 Requirements
• 7+ years experience in clinical operations within a life sciences company • SaaS/cloud experience in the management of clinical operations applications • Experience working with large global pharmaceutical companies • Customer-facing consulting experience • Managed relationships with executive stakeholders • Ability to travel up to 25%
🏖️ Benefits
• Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program
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