Engagement Manager – Medical Content

November 25

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Veeva Systems

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SaaS • Healthcare Insurance • Pharmaceuticals

Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.

1001 - 5000 employees

☁️ SaaS

⚕️ Healthcare Insurance

💊 Pharmaceuticals

📋 Description

• Lead 1-2 large/complex customer engagements overseeing approximately $1M of revenue annually; maintain key customer relationships at a senior level within the organization • Oversee a team of consultants to deliver projects with excellence; ensuring profitability, quality of deliverables and customer satisfaction • Identify and establish/build new offerings that further optimize the medical content operations for our customers • Support customers with defining value story and case for change to implement new Vault Medical tools including value realization and KPIs/metrics • Collaborate with product and strategy on new applications within Vault Medical, as well as ongoing roadmap innovation • Work closely with internal teams across product, strategy and sales to lead and support business development efforts with new and existing customers • Responsible for building own pipeline of business; lead on business development opportunities including proposal development, financials and client engagement to secure the opportunity • Partner across Business Consulting and other business areas for broader medical affairs opportunities (KOL strategy, field enablement, insights strategy etc.) • Engage in broader Content Business Consulting team initiatives and workstreams

🎯 Requirements

• Bachelor’s degree is required • 8+ years of experience within a management consulting company or as a senior lead (Group Account Director and above) at a medical communications agency or 5+ years of experience at a Life Sciences company within their Medical Organization • Minimum of 5 years’ experience with medical content processes and owning/executing deliverables as part of either medical affairs or medical information teams (industry or vendor partner) • Strong track record of experience leading and overseeing the delivery of client advisory engagements • Core management consulting skills, including preparation and facilitation of workshops, development of client presentations, project management (timeline development, budget and staffing management, task planning etc.), team oversight, change management, and ability to develop structured approaches/methodologies to business problems • Additional skills to coach and mentor junior team members • Strong analytical and problem-solving skills and excellent oral and written communication skills • Ability to travel roughly 20-40% but this can vary depending on the engagement • Experience working with a content management system; preferably, Veeva Vault

🏖️ Benefits

• Medical, dental, vision, and basic life insurance • PTO and company paid holidays • Retirement programs • 1% charitable giving program