ERA Exceptions Posting Specialist

🕒 September 4

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Ventra Health

Ventra Health

1001 - 5000 employees

Founded 2021

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

Ventra Health is a healthcare revenue cycle management (RCM) company that provides end-to-end medical billing, coding, claims management, denial prevention, payer contracting, and collections services for hospitals, health systems, and physician practices across the U. S. Its offerings combine domain expertise and white‑glove client service with proprietary data and AI-powered platforms—vCision (AI & automation) and vSight (data & analytics)—to improve reimbursement, reduce denials, accelerate cash collections, and deliver measurable RCM performance improvements. Ventra emphasizes enterprise service delivery, provider education, compliance and coding audits, patient responsibility management, and payer strategy, serving thousands of providers and facilities nationwide.

📋 Description

• Research claim payments explained in Electronic Remittance Advice (ERA) • Research and refile exceptions by the appropriate deadline • Comply with applicable laws regarding billing standards • Process electronic 835s and manual payer EOBs • Post insurance allowable amounts, patient portions, denials, adjustments, contractual allowances, recoups, and forward balancing • Interpret Explanation of Benefits (EOB) remittance codes and apply correct denial codes • Balance and close payment batches in a timely manner • Navigate websites to obtain EOBs • Perform special projects and other duties as assigned • Provide superior service to Ventra Health clients throughout the country in a team-oriented environment

🎯 Requirements

• High School Diploma or Equivalent • Two (2) years of experience posting insurance payments in a healthcare setting • Two (2) years of experience reading insurance Explanation of Benefits (EOB) statements preferred • Knowledge of insurance payer types • Knowledge of Explanation of Benefits (EOB) statements • Strong balancing and reconciliation skills • Strong 10 Key calculator skills • Strong oral, written, and interpersonal communication skills • Strong mathematical skills • Strong time management skills • Strong organizational skills • Ability to read, understand, and apply state/federal laws, regulations, and policies • Ability to remain flexible and work within a collaborative and fast paced environment • Ability to communicate with diverse personalities in a tactful, mature, and professional manner

🏖️ Benefits

• Performance-based incentive plan • Discretionary incentive bonus in accordance with company policies • Referral bonus • Reasonable accommodations for qualified individuals with disabilities

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