Implementation Manager, Student Billing

🔥 12 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

⚪️ Entry-level

🛠️ Implementation Specialist

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Veracross

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2000

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Veracross is a comprehensive school management platform designed for private and independent K-12 schools. It offers a range of modules including academics, admissions, enrollment, student health, behavior, tuition management, and more, all integrated into a single, web-based solution. Veracross helps schools transform data discrepancies into actionable insights and streamline operations through connected workflows. It serves various types of schools such as private K-12, boarding, international, and parochial schools. By providing tools that simplify academic and administrative processes, Veracross aims to create more connected, unified school communities.

📋 Description

• Guide customer implementation projects across one or more Veracross products, focusing on Student Billing and connected modules • Conduct department discovery with Business Offices and other implementing departments • Consult on platform transition options, including setup, demonstrations, revisions, and approvals • Orchestrate change management and deploy approved configurations • Model and document departmental workflows for the school's first operational year • Develop, coordinate, and execute project plans, task schedules, and resource activities • Build Business Office implementation plans tied to Student Billing and connected module configuration with the Lead Project Manager • Advise Business Offices on billing setup connections to charts of accounts, general ledgers, and accounting processes • Lead direct training engagements and ensure completion of required self-paced training • Collaborate with internal and external stakeholders throughout implementations • Act as an internal Student Billing subject matter expert and coach other Implementation Managers • Develop tailored post-go-live support handoffs and contribute to documentation and best practices • Gather client feedback to improve implementation processes and product offerings • Support implementation projects for North American schools as needed

🎯 Requirements

• Bachelor's degree or equivalent experience • Accounting degree, studied accounting topics in university (for instance as part of a business degree, or relevant experience in a Business Office (Bursary) setting • 2+ years of experience in technical project management, implementing Veracross, or other SaaS-based software solutions, ideally including finance or billing systems and data conversion • Experience working in or with an independent school Business Office (Bursary) a plus • Solid understanding of accounting fundamentals, particularly billing-related accounting • Excellent written and oral communication skills, including public speaking, presentation delivery, and presenting to finance leaders such as Bursars and Business Managers • Ability to make complex decisions and recommendations under limited direction, using initiative and independent judgement • Ability to learn complex, enterprise-level software systems at a level that supports teaching others • Ability to multi-task in a fast-paced environment • Problem-solving skills with ability to perform root cause analysis • Highly organised, with ability to self-manage in a remote environment • Flexibility to occasionally work outside standard UK hours to support North American projects • Ability to travel up to 15% of the time, primarily within the UK and Europe • Authorized to work in the UK

🏖️ Benefits

• Our team is fully remote, everyone works from home. There will be opportunities throughout the year to meet with other members of our UK team during conferences/events or company meetings/socials • 25 days holiday, plus public holidays • Extra day off for your work anniversary each year • 4% matched pension contributions • Private medical • Salary sacrifice electric car scheme • Discounted gym membership • Cycle scheme • Enhanced sick pay • Enhanced maternity, paternity, adoption and shared paternity leave pay • Employee assistance program • Payroll giving • Inclusive culture and support for all team members to reach their full potential