Product Manager – Payments

🕒 Yesterday

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $115k - $130k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

✅ Product Manager

🦅 H1B Visa Sponsor

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Veracross

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2000

📚 Education

Education • Software

Veracross is a comprehensive school management platform designed for private and independent K-12 schools. It offers a range of modules including academics, admissions, enrollment, student health, behavior, tuition management, and more, all integrated into a single, web-based solution. Veracross helps schools transform data discrepancies into actionable insights and streamline operations through connected workflows. It serves various types of schools such as private K-12, boarding, international, and parochial schools. By providing tools that simplify academic and administrative processes, Veracross aims to create more connected, unified school communities.

📋 Description

• Support the strategy, planning, and execution of the Veracross global payments roadmap across the US, UK, ANZ, and other markets • Conduct market research, customer discovery, and competitive analysis to inform payments product decisions • Partner with payment processors, gateways, and banking partners to evaluate capabilities, negotiate features, and manage day-to-day relationships • Collaborate with UX, engineering, compliance, and GTM teams to deliver intuitive, secure, and scalable payment experiences for schools and families • Translate business and customer needs into clear product requirements, user stories, and acceptance criteria • Help ensure compliance with PCI DSS, NACHA, card network rules, and regional payment regulations (e.g., PSD2/Strong Customer Authentication in the UK/EU, ATO/AusPayNet standards in Australia) • Analyze payment performance data — authorization rates, decline reasons, settlement timing, chargebacks, and fees — to identify opportunities for improvement • Support GTM, customer success, and support teams with training, documentation, and enablement on payments features • Track KPIs, report on product performance, and adapt the roadmap based on measurable impact

🎯 Requirements

• Bachelor’s degree in Business, Finance, Economics, Computer Science, or a related field • Minimum 2 years of relevant experience in payments, fintech, financial services, or a closely related domain (e.g., associate product manager, payments operations, payments analyst, product analyst, or implementation specialist working with payments or treasury products) • Working knowledge of how online payments work end-to-end — including card processing, ACH/bank transfers, gateways, processors, and settlement • Familiarity with payments compliance and risk concepts such as PCI, fraud prevention, and chargebacks • Strong analytical mindset, comfortable working with data to inform product decisions • Excellent written and verbal communication skills, with the ability to collaborate across time zones and regions • Curious, organized, and self-directed — eager to grow into a full product management role with global scope • Authorized to work in the United States • Bonus Points • Prior experience as an Associate Product Manager or Product Analyst on a payments or fintech product • Exposure to international/cross-border payments, multi-currency processing, or FX • Experience with payment platforms such as Stripe, Adyen, Worldpay, Payroc or similar • Familiarity with regional payment methods (e.g., BECS/Direct Debit in Australia, BACS/Faster Payments in the UK, ACH in the US) • Experience working in or with K–12 schools, higher education, or family-facing billing platforms • Exposure to machine learning and/or automation

🏖️ Benefits

• 3 weeks of vacation per year • 14 paid holidays per year (including the week off between Christmas and New Year's Eve) • 56 Hours of paid sick leave annually • Top tier benefits - • Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed) • Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits