Strategic Account Manager

🕒 October 29

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on FoodChain ID's careers page ↗FoodChain ID's careers page, not through a job board

First seen by Remote Rocketship October 29

Still open on FoodChain ID's site. Checked 3 hours ago.

Apply Now
Logo of FoodChain ID

FoodChain ID

501 - 1000 employees

Founded 1996

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

FoodChain ID is a company specializing in certification and compliance solutions primarily for the food and beverage industry. They offer a wide array of services including food safety certifications, organic and non-GMO certifications, regulatory compliance assessment, and sustainability certifications. They also provide regulatory compliance tools, testing solutions, consulting services, and training to help companies ensure product safety and meet regulatory requirements across global markets. Their expertise extends to brand protection against food fraud, reducing market entry risks, and leveraging technology for product development and compliance analysis. FoodChain ID is dedicated to maintaining transparency and safety in the food supply chain, offering services to over 30,000 customers worldwide.

📋 Description

• Develop and execute strategic account plans focused on customer retention, cross-selling, upselling, and expanding share of wallet • Manage an assigned customer portfolio, individual bookings goals, expansion pipeline, and revenue forecasts • Establish trusted relationships with key stakeholders, senior leaders, and executive decision-makers • Uncover customer needs and collaborate with specialist sales teams to deliver integrated solutions • Proactively manage renewal opportunities, identify risks, and protect existing revenue • Conduct strategic business reviews, customer meetings, and on-site visits • Use Salesforce, customer insights, and pipeline data to manage opportunities, forecast accurately, and achieve KPIs • Strengthen and grow relationships with Mid-Market customers • Connect customer needs with FoodChain ID's software, data, testing, certification, and regulatory services portfolio

🎯 Requirements

• Bachelor's degree or equivalent experience • 5+ years of experience in strategic account management, consultative B2B sales, or customer growth • Proven success achieving sales quotas and growing existing accounts through cross-selling, upselling, and solution expansion • Experience managing complex customer portfolios, renewals, commercial negotiations, and qualified sales pipelines • Ability to build executive-level relationships and navigate multiple customer stakeholders • Experience using CRM tools, ideally Salesforce, for opportunities, reporting, and forecasting • Experience in software/SaaS, data, professional services, testing, certification, regulatory solutions, or similar complex solution-based environments • Industry experience in food and beverage, consumer products, regulatory compliance, quality, sustainability, supply chain, or related sectors • Familiarity with customer success, account-based marketing, and cross-functional sales strategies • Ability to travel as needed to support customer relationships • Must meet applicable employment eligibility requirements

🏖️ Benefits

• Equal employment opportunities and nondiscrimination protections • Reasonable accommodation during application, interviewing, testing, and selection processes • Opportunity to build meaningful customer partnerships • Opportunity to help organizations access food safety, quality, regulatory compliance, and supply chain transparency solutions

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