Payments Settlement Operations Manager

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October 21

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Versapay

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B2B • Fintech • SaaS

Versapay is a company offering a collaborative accounts receivable (AR) network designed for industry-leading AR automation and B2B payment solutions. The platform provides tools to automate AR tasks, manage cash applications, and facilitate B2B payments across channels, integrating with ERP systems like Microsoft Dynamics, NetSuite, and Sage Intacct. Versapay's solutions help teams collaborate effectively over the cloud, reducing manual processing and improving cash flow. The company focuses on simplifying the invoice-to-cash process using artificial intelligence, enhancing customer experience with easy-to-use portals, and offering comprehensive digital payment methods. Versapay also supports large-scale B2B transactions worldwide, promoting efficiency and environmental benefits through digital invoicing.

201 - 500 employees

Founded 2006

🤝 B2B

💳 Fintech

☁️ SaaS

💰 $4M Post-IPO Debt on 2019-11

📋 Description

• Manage and audit daily settlement operations across ACH, wire, card, and alternative payment methods. • Monitor and resolve exceptions, rejects, and discrepancies in payment processing. • Ensure accurate posting of returned items and alignment with invoice reconciliation. • Reconcile daily transactions and investigate discrepancies. • Escalate unresolved issues and coordinate with internal and external stakeholders. • Lead automation initiatives to reduce manual intervention and improve operational efficiency. • Collaborate with Product and Engineering teams to enhance payment workflows and system capabilities. • Prepare and analyze reports on payment activities and settlement performance. • Identify trends and recommend process improvements. • Ensure adherence to internal controls, regulatory requirements, and audit standards. • Serve as the escalation point for payment-related issues and partner with Legal and Compliance teams as needed. • Supervise and mentor a team of settlement analysts and specialists. • Conduct performance reviews, set KPIs, and foster a culture of continuous improvement. • Partner with Finance, Accounting, Customer Support, and external vendors (e.g., Telecheck, Fiserv, Worldpay) to ensure seamless operations. • Provide strategic input on new payment products and services.

🎯 Requirements

• Bachelor’s degree in quantitative discipline such as Finance, Accounting, Engineering, Mathematics or related fields. • 5+ years of experience in payment operations, with at least 2 years in a managerial role. • Strong understanding of settlement systems, ACH processing, and dispute resolution. • Experience with automation tools and ERP/payment platforms. • Excellent communication, analytical, and leadership skills.