Verse
Healthcare Insurance • SaaS
Verse is a company that provides in-home healthcare services for the 21st century, utilizing software that enables high-quality and reliable care at home. The company offers an easy-to-use software platform for clinics, allowing them to track all care referrals and orders efficiently. With coverage in all 50 states, Verse acts as an extension of clinics, saving nurses time and resources. They accept all insurances and focus on delivering a reliable patient experience. Their platform aims to streamline communication and logistics, eliminating the need for traditional methods such as fax and phone.
11 - 50 employees
⚕️ Healthcare Insurance
☁️ SaaS
Referral Operations Associate
November 6
Verse
Healthcare Insurance • SaaS
Verse is a company that provides in-home healthcare services for the 21st century, utilizing software that enables high-quality and reliable care at home. The company offers an easy-to-use software platform for clinics, allowing them to track all care referrals and orders efficiently. With coverage in all 50 states, Verse acts as an extension of clinics, saving nurses time and resources. They accept all insurances and focus on delivering a reliable patient experience. Their platform aims to streamline communication and logistics, eliminating the need for traditional methods such as fax and phone.
11 - 50 employees
⚕️ Healthcare Insurance
☁️ SaaS
📋 Description
• Review medical documentation from clinics to ensure all required information is complete and meets our internal standards. • Contact medical suppliers by phone to confirm they can service specific referrals. • Send referrals via fax or email to the appropriate medical suppliers. • Follow up regularly with suppliers to confirm receipt, processing, and delivery of referred orders. • Identify and escalate issues with referrals or supplier performance to team leadership. • Support team growth by helping train and onboard new referral team members.
🎯 Requirements
• At least 1-2 years work experience in a Customer Service or healthcare Care Coordination role • Great verbal and communication skills • Excellent written communication skills • High level of organization and attention to detail • Great cross-team collaboration skills • Comfortable making calls to U.S. businesses • Experience in healthcare operations, medical billing, or DME (preferred but not required)
🏖️ Benefits
• Health insurance • Professional development opportunities • Paid time off
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