Associate Director – Admissions

Job not on LinkedIn

🕒 6 days ago

🇺🇸 United States – Remote

💵 $65k - $75k / year

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 0%

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Verto Education

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

✈️ Travel

💼 Consulting

📦 Logistics

💰 $28.9M Series A - Verto Education on 2021-12

Travel • Consulting • Logistics

Verto Education is a provider of first-year, study-abroad college programs that lets students begin their undergraduate education overseas for one to three semesters in locations including Argentina, Czech Republic, England, Italy, and Spain. In partnership with the University of New Haven, Verto delivers accredited courses that award college credit transferable to 60+ U. S. partner institutions and offers pathways with guaranteed admission at select schools, plus mentoring, cultural immersion, expeditions, and financial-aid support for students and families.

📋 Description

• Manage a team of up to 10 Admissions Counselors, including hiring, training, coaching, mentoring, development and performance management • Coach and motivate the team to achieve enrollment goals reflecting year-over-year growth • Coach communication strategies with students and families via phone, email, SMS and Zoom, as well as organization, prioritization and time management • Ensure appropriate representation of the Verto brand and university partners through QA and managerial oversight • Maintain a positive and healthy team culture and help prevent burnout in a high-volume environment • Support students and families directly when management involvement is warranted via phone, email, SMS or Zoom • Leverage data to identify pacing risks and opportunities, create strategies, and implement them with the team • Execute process improvements to enhance workflows and scale Admissions operations • Work cross-functionally with internal departments and external stakeholders, often through influence without authority • Maintain Verto’s Salesforce CRM, database and dashboards • Ensure transparent performance communication and accurate, complete CRM records • Perform other duties as assigned

🎯 Requirements

• Fluency in English • Ability to work remote; this is a remote position • Able to travel at least 2 - 3 weeks per year • Must be based in the US and work on a time zone 1 hour +/- those in the continental US (GMT -8 through GMT -3) • Previous experience in Admissions leadership, higher education or sales management in an outbound call center preferred • Excellent verbal and written communication skills; ability to call, connect and interact with potential students and their families • Self-motivated, self-directed, goal-oriented • Ability to receive and utilize feedback from leadership and team members • Ability to provide feedback to team members and ensure a high level of performance on your team • Ability to prioritize multiple competing priorities and projects at once • Experience managing a sales or customer service team (nice-to-have) • Experience with international travel or living abroad (nice-to-have) • Must have the legal right to work in the United States; Verto Education is unable to sponsor visas

🏖️ Benefits

• 100% remote first organization • Unlimited vacation + Bank Holidays • Uncapped sick time • Medical, dental, & vision insurance • Fully funded Short and Long-Term Disability, and Life Insurance • Paid Parental Leave • 401K • Opportunity to grow in a fast-moving, impact-driven organisation • Work in a globally-minded, international environment • Exposure to cross-functional teams (academics, operations, student life)