Sales Administrator

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Vesta Software Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏢 Enterprise

🤝 B2B

Software • Enterprise • B2B

Vesta Software Group is a global organization specializing in the acquisition and long-term growth of vertical market software companies. Unlike traditional acquirers, Vesta operates on a buy-and-hold strategy, maintaining the independence of the companies they acquire and investing in their sustainable growth. Vesta prides itself on never selling a business, instead prioritizing the autonomy of its acquired companies and leveraging a network of resources to accelerate growth. With more than 30 acquisitions and a presence in over 9 countries, Vesta supports its portfolio companies with best practices and capital while fostering a productive and positive workplace culture, demonstrated by its Great Place To Work® certification.

📋 Description

• Provide day to day administrative support to two sales teams, balancing priorities and responding promptly to team requirements • Act as a key point of contact for customer enquiries by phone and email, ensuring messages and requests are handled professionally and directed to the right person where needed • Prepare and process contracts, customer documents and related paperwork accurately and within agreed timescales • Maintain accurate customer, prospect and opportunity records in the CRM system, ensuring information is complete, up to date and easy for both teams to access • Coordinate with internal departments such as finance, operations, marketing, customer service and logistics to resolve queries and support smooth order fulfilment • Assist with customer onboarding, account updates and after-sales administration to help maintain high levels of customer satisfaction

🎯 Requirements

• Previous experience in sales administration, sales support, customer service or a similar administrative role • Strong organisational skills with the ability to prioritise workload across multiple stakeholders • Excellent written and verbal communication skills, with a professional telephone and email manner • High attention to detail and confidence working with customer data, pricing, orders and documents • Good working knowledge of Microsoft Office, particularly Outlook, Word and Excel • Ability to work calmly under pressure and meet deadlines in a busy sales environment • Customer-focused approach with a helpful, proactive and solutions-oriented attitude • Confident working with numbers, data and reports, comfortable analysing and interpreting commercial metrics • Experience in CRM systems administration, ideally with Microsoft Dynamics and/or HubSpot • Ability to customise and optimise CRM workflows to support multiple teams and brands • Strong communication and collaboration skills, able to liaise effectively between sales, operations and technical teams

🏖️ Benefits

• 25 days annual leave plus a day for your birthday or significant celebration • Private Health Insurance • Life Assurance at 4x base salary • Enhanced company pension contribution • Personal Travel Insurance • Access to Benefiz benefits platform and a range of opt-in benefits • Electric/Hybrid Vehicle scheme and Cycle to Work scheme • 10-day rolling sick plan including extended illness pay • EAP and Mental Health First Aider support