Senior Operations Program Manager

🕒 October 27

🇺🇸 United States – Remote

💵 $125k - $145k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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• Open for 16 days.
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Vida Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏥 Healthcare

🍽️ Food & Beverage

💼 Consulting

Healthcare • Food & Beverage • Consulting

Vida Health is a company committed to improving health outcomes for various physical and mental health conditions, including diabetes, obesity, depression, and hypertension. They offer personalized, human-led care combined with digital technology to manage and treat these complex conditions. Vida Health partners with employers, health plans, and consultants to provide comprehensive health solutions. Their services include video chats and text-based messaging with healthcare providers, and they utilize machine learning and synced devices to personalize member care. They focus on significant cost savings and improved health outcomes for cardiometabolic conditions, guaranteeing results and offering up to 100% of fees at risk for both physical and mental healthcare.

📋 Description

• Own and maintain the integrated program plan across multiple major initiatives, tracking workstreams, milestones, owners, dependencies, and status across a dozen-plus functional teams. • Connect strategic growth initiatives with operational reality, aligning downstream product, billing, and communication changes with marketing and user-acquisition goals. • Drive alignment and sequence workflows across Operations, Product, Clinical, Commercial, Finance, Marketing, Legal, and Client Success teams. • Establish and maintain governance structures, including steering committee cadences, working group charters, escalation paths, and decision logs. • Run weekly rollout operations meetings. • Drive readiness items to completion, including clinical programs/protocols, client billing/invoicing, member communications, outcomes measurement, and service model cost structures. • Identify, surface, and escalate cross-functional bottlenecks. • Maintain a running blocked list for executive review and leverage executive sponsorship to unblock items. • Execute strategic decisions and coordinate interconnected transformation initiatives while building sustainable operational frameworks.

🎯 Requirements

• Bachelor's degree with a concentration in Business or Communications. • 8+ years of program/project management, operations, or implementation experience. • Proven track record in a growth-stage startup environment (Series B–D). • At least one engagement involving a complex, multi-workstream organizational transformation. • Direct experience in healthcare, health tech, or digital health is required. • Understanding of regulatory, clinical, and payer dynamics, including HIPAA compliance. • Hands-on experience with product rollouts or product-led transformations. • Proficiency with project management and collaboration suites, such as Asana, Jira, Smartsheet, and Google Workspace. • Experience leveraging AI tools such as Gemini or Claude is a plus. • Exceptional organizational and communication skills. • Ability to distill complex, multi-thread operational statuses into crisp executive updates. • Must be authorized to work in the U.S.; Vida is unable to sponsor work visas. • Must reside in or be able to work from the U.S.; international work is prohibited. • Must reside in or be able to work from a state where Vida is registered.

🏖️ Benefits

• Equal Employment Opportunity and Affirmative Action employer • Reasonable accommodations for qualified individuals with disabilities and disabled veterans in job application procedures

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