Principal Product Manager – Security, Compliance Marketplace

November 26

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VikingCloud

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Cybersecurity • Compliance • Fintech

VikingCloud is a leading cybersecurity and compliance company that focuses on predictive-to-prevent solutions. It provides businesses with a comprehensive, integrated platform for managing cybersecurity risks and compliance requirements. VikingCloud offers a wide range of services, including managed security services, threat detection and response, vulnerability scanning, penetration testing, endpoint security, network security, and digital certificates. Additionally, it specializes in PCI compliance and risk management, ensuring that organizations can safeguard sensitive data and maintain business continuity. VikingCloud is trusted by over 4 million businesses across 70 countries, employing advanced technologies and expert insights to stop cyber threats and improve risk mitigation strategies.

1001 - 5000 employees

🔒 Cybersecurity

📋 Compliance

💳 Fintech

📋 Description

• Develop and execute a comprehensive product strategy that bridges compliance and security for SMB merchants, positioning VikingCloud as a one-stop-shop for merchant security needs. • Define the product vision for the security marketplace, identifying high-value opportunities that complement our PCI compliance offerings and address evolving merchant security requirements. • Build and manage a thriving third-party security marketplace, establishing partnerships with best-in-class vendors for identity theft protection, security services, and insurance products. • Own end-to-end vendor relationships including sourcing, evaluation, contract negotiation, technical integration, and ongoing performance management. • Lead the development and integration of innovative insurance products including parametric insurance, breach insurance, and PII coverage. • Create and maintain a detailed product roadmap for both platform capabilities and marketplace expansion, balancing internal development priorities with vendor integration timelines. • Engage directly with SMB merchants transitioning from PCI programs to understand their security pain points, budget constraints, and buying behaviors. • Partner with engineering teams to build robust marketplace infrastructure including vendor APIs, billing systems, and customer portals. • Monitor the competitive landscape for both direct security product competitors and alternative marketplace models. • Develop and optimize pricing strategies and revenue models for marketplace offerings, including commission structures, subscription bundles, and value-added services. • Plan and execute successful product and partner launches, coordinating cross-functional teams to ensure technical readiness, sales enablement, marketing campaigns, and customer communications. • Ensure all marketplace offerings meet relevant compliance standards and do not introduce additional risk to VikingCloud or our customers. • Define and monitor key product metrics including marketplace adoption rates, revenue per merchant, vendor performance scores, customer satisfaction, and platform utilization. • Effectively communicate product strategy, progress, and performance to internal stakeholders including executive leadership, board members, sales teams, and engineering.

🎯 Requirements

• Bachelor's degree in computer science, business, engineering, or related field required; MBA or relevant advanced degree strongly preferred. • 5-7+ years of product management experience, with at least 3 years focused on security, compliance, or fintech products serving SMB markets. • Proven track record of building and managing marketplace platforms or multi-vendor ecosystems, including vendor sourcing, contract negotiation, and partnership management. • Basic understanding of PCI DSS compliance requirements and the SMB merchant security landscape, including payment processing, e-commerce security, and small business risk profiles. • Experience with compliance frameworks beyond PCI including SOC 2, ISO 27001, NIST Cybersecurity Framework, GDPR, and CCPA. • Demonstrated experience with insurance products (cyber insurance, breach insurance, or related P&C products) including product design, underwriting considerations, and regulatory requirements. • Knowledge of parametric insurance models is a strong plus. • Strong business acumen with proven ability to develop revenue models, pricing strategies, and financial projections for both SaaS products and marketplace businesses. • Experience working with B2B SaaS platforms, payment systems, or merchant services is highly valuable. • Technical proficiency sufficient to work effectively with engineering teams on API integrations, platform architecture decisions, and technical vendor evaluations. • Outstanding vendor and stakeholder management skills, with demonstrated ability to negotiate win-win partnerships and manage complex vendor relationships. • Strong analytical skills with experience using data to drive product decisions, measure performance, and optimize business outcomes. • Proficiency with product analytics tools and SQL is a plus. • Excellent communication and presentation skills, with ability to influence executive stakeholders and articulate complex security concepts to non-technical audiences. • Customer-centric mindset with experience conducting user research, gathering customer feedback, and translating insights into product requirements. • Entrepreneurial spirit and comfort with ambiguity - ability to build products and partnerships from scratch in a fast-paced, evolving market. • Experience with Agile development methodologies and product management frameworks. • Strong understanding of cybersecurity threats, identity theft protection mechanisms, and security technologies is essential. • Network of existing relationships with security vendors, insurance carriers, or merchant services providers is highly valuable.

🏖️ Benefits

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