Director, Growth Operations

🕒 September 2

🇺🇸 United States – Remote

💵 $170k - $205k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

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Logo of Virta Health

Virta Health

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Virta Health is a healthcare company focused on reversing type 2 diabetes and promoting sustainable weight loss through a nutrition-first approach. The company offers personalized treatment plans that help individuals reduce or eliminate the need for diabetes medications. Virta collaborates with organizations and healthcare providers to deliver transformative outcomes in metabolic care. Their approach is evidence-backed, emphasizing the importance of lifestyle and dietary changes to achieve lasting health improvements and weight management.

📋 Description

• Lead S&OP forecasting and demand signal modeling to align member growth with capacity • Oversee end-to-end execution of millions of monthly marketing touchpoints across email, direct mail, and SMS • Build and maintain Virta's marketing “Operating System” to standardize campaign playbooks, pull opportunistic levers, and manage cross-functional guardrails • Manage vendor partnerships and marketing infrastructure to optimize cost-per-touchpoint and scale output cost-effectively • Lead and coach the Growth Operations team while guiding dedicated analytics resources • Audit campaign execution workflows and identify process-standardization opportunities within the first 90 days • Review and optimize S&OP forecasting models with Finance and Analytics • Establish baseline operational metrics for cost-per-touchpoint and campaign QA accuracy • Align with GM (Client) and Innovation (Content/Lifecycle) teams on repeatable campaign plays and custom or opportunistic sends

🎯 Requirements

• 8-10+ years of experience in Growth/Marketing Operations or S&OP planning, ideally in health tech or B2B2C • Advanced mastery of forecasting and analytical modeling using Looker, Sheets, and Salesforce • Strong grasp of ESP systems such as Braze, Iterable, or HubSpot • Proven track record executing complex, multi-channel marketing campaigns at scale with precision • Expertise standardizing chaotic workflows into playbooks and managing cross-functional boundaries • Experience designing and implementing repeatable AI-enabled workflows that address team bottlenecks and improve efficiency • Technical understanding of data flows and ingestion pipelines, including CDPs supporting targeting and segmentation • Legally authorized to work in the United States

🏖️ Benefits

• Equity • Bonus • Remote-first work arrangement • Office hubs in Denver and San Francisco • Security and privacy training • Location-based compensation structure

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