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Scheduling Specialist

Job not on LinkedIn

🕒 October 7

đŸŒ” Arizona, Connecticut, +17 more states – Remote

infoinfo

đŸ’” $18 - $27 / hour

⏰ Full Time

🟱 Junior

đŸš«đŸ‘šâ€đŸŽ“ No degree required

Where this job comes from

Posted on Lourdes Health System's careers page, not through a job board

First seen by Remote Rocketship October 7

Still open on Lourdes Health System's site. Checked 6 hours ago.

Logo of Lourdes Health System

Lourdes Health System

10,000+ employees

đŸ’Œ Consulting

📩 Logistics

đŸ„ Healthcare

Consulting ‱ Logistics ‱ Healthcare

Lourdes Health System is a comprehensive healthcare provider, offering a wide range of medical services including heart care, cancer care, neuroscience, orthopedics, OB/GYN, urgent care, surgery, and transplant care. It operates multiple hospitals and urgent care centers across South Jersey, providing telehealth and virtual visit options for convenient access to care. The organization is committed to community health, offering services such as mobile health units, health education, nutrition support, and free cancer screenings. Lourdes Health System aims to build trustful partnerships with patients, providing life-saving procedures and a supportive healthcare experience.

📋 Description

‱ Administratively coordinate and monitor patients throughout the patient experience ‱ Schedule appropriate appointments and coordinate insurance documentation ‱ Serve as the first-line administrative contact for patients in a virtual call center environment ‱ Provide timely, concierge-like service and access assistance ‱ Schedule, cancel, or redirect patient appointments and inquiries ‱ Obtain and verify demographic and insurance information ‱ Maintain physician schedules and update patient information in computer systems ‱ Obtain insurance information and documentation ‱ Accurately document patient accounts and actions taken ‱ Enter data and documentation into patient health databases and practice logs ‱ Provide administrative support to clinical staff regarding correspondence, patient records, and documentation ‱ Prepare daily task logs as requested by management ‱ Assist with logistical and clerical appointment-related problem resolution ‱ Follow management protocols ‱ Co-report to the Access Center Manager and Access Center Supervisor ‱ Complete additional projects and duties as assigned

🎯 Requirements

‱ High school diploma or GED ‱ Minimum of one-year work experience in customer service ‱ Medical terminology helpful ‱ Experience working with Navinet, ECW, EPIC ‱ One year experience working in a multispecialty group practice or healthcare system preferred ‱ One year experience in insurance authorizations desirable ‱ Must be available for 1st shift ‱ Must maintain regular and punctual attendance ‱ Must maintain strict confidentiality and adhere to HIPAA guidelines/regulations

đŸ–ïž Benefits

‱ Medical/prescription insurance ‱ Dental insurance ‱ Vision insurance ‱ Health and dependent care flexible spending accounts ‱ 403(b) (401(k) subject to collective bargaining agreement) ‱ Paid time off ‱ Paid sick leave as provided under state and local paid sick leave laws ‱ Short-term disability ‱ Optional long-term disability ‱ Colleague and dependent life insurance ‱ Supplemental life and AD&D insurance ‱ Tuition assistance ‱ Employee assistance program including free counseling sessions ‱ 100% remote work

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