
10,000+ employees
đŒ Consulting
đŠ Logistics
đ„ Healthcare
Consulting âą Logistics âą Healthcare
Lourdes Health System is a comprehensive healthcare provider, offering a wide range of medical services including heart care, cancer care, neuroscience, orthopedics, OB/GYN, urgent care, surgery, and transplant care. It operates multiple hospitals and urgent care centers across South Jersey, providing telehealth and virtual visit options for convenient access to care. The organization is committed to community health, offering services such as mobile health units, health education, nutrition support, and free cancer screenings. Lourdes Health System aims to build trustful partnerships with patients, providing life-saving procedures and a supportive healthcare experience.
đ October 7
đ” Arizona, Connecticut, +17 more states â Remote
đ” $18 - $27 / hour
â° Full Time
đą Junior
đ«đšâđ No degree required
đ» Ghost score 11%
Where this job comes from
Posted on Lourdes Health System's careers page, not through a job board
First seen by Remote Rocketship October 7
Still open on Lourdes Health System's site. Checked 6 hours ago.

10,000+ employees
đŒ Consulting
đŠ Logistics
đ„ Healthcare
Consulting âą Logistics âą Healthcare
Lourdes Health System is a comprehensive healthcare provider, offering a wide range of medical services including heart care, cancer care, neuroscience, orthopedics, OB/GYN, urgent care, surgery, and transplant care. It operates multiple hospitals and urgent care centers across South Jersey, providing telehealth and virtual visit options for convenient access to care. The organization is committed to community health, offering services such as mobile health units, health education, nutrition support, and free cancer screenings. Lourdes Health System aims to build trustful partnerships with patients, providing life-saving procedures and a supportive healthcare experience.
âą Administratively coordinate and monitor patients throughout the patient experience âą Schedule appropriate appointments and coordinate insurance documentation âą Serve as the first-line administrative contact for patients in a virtual call center environment âą Provide timely, concierge-like service and access assistance âą Schedule, cancel, or redirect patient appointments and inquiries âą Obtain and verify demographic and insurance information âą Maintain physician schedules and update patient information in computer systems âą Obtain insurance information and documentation âą Accurately document patient accounts and actions taken âą Enter data and documentation into patient health databases and practice logs âą Provide administrative support to clinical staff regarding correspondence, patient records, and documentation âą Prepare daily task logs as requested by management âą Assist with logistical and clerical appointment-related problem resolution âą Follow management protocols âą Co-report to the Access Center Manager and Access Center Supervisor âą Complete additional projects and duties as assigned
âą High school diploma or GED âą Minimum of one-year work experience in customer service âą Medical terminology helpful âą Experience working with Navinet, ECW, EPIC âą One year experience working in a multispecialty group practice or healthcare system preferred âą One year experience in insurance authorizations desirable âą Must be available for 1st shift âą Must maintain regular and punctual attendance âą Must maintain strict confidentiality and adhere to HIPAA guidelines/regulations
âą Medical/prescription insurance âą Dental insurance âą Vision insurance âą Health and dependent care flexible spending accounts âą 403(b) (401(k) subject to collective bargaining agreement) âą Paid time off âą Paid sick leave as provided under state and local paid sick leave laws âą Short-term disability âą Optional long-term disability âą Colleague and dependent life insurance âą Supplemental life and AD&D insurance âą Tuition assistance âą Employee assistance program including free counseling sessions âą 100% remote work
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