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Customer Support Agent

Job not on LinkedIn

đź•’ August 31

🇬🇧 United Kingdom – Remote

⏱ Part Time

🟡 Mid-level

đźź  Senior

đź’ť Customer Support

đź‘» Ghost score 39%

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Logo of Virtual Colleague Philippines

Virtual Colleague Philippines

51 - 200 employees

Founded 2020

🤝 B2B

🎯 Recruiter

đź’Ľ Consulting

B2B • Recruitment • Consulting

Virtual Colleague Philippines is a Manila-based virtual assistant outsourcing company that connects businesses with trained remote Virtual Assistants, supported by BPO Team Leaders and Quality Analysts. They focus on creating work-from-home opportunities for skilled individuals while helping clients delegate routine tasks so they can concentrate on growing their businesses. Services include matching clients to appropriate virtual colleagues and providing ongoing support such as free monthly performance reviews to ensure quality and fit.

đź“‹ Description

• Provide customer support as a Customer Support Agent • Work remotely for Local Hosting UK • Attend daily stand-up meetings via Slack • Participate in meetings with colleagues, clients, and management with camera enabled • Work 10 hours per week during UK business hours

🎯 Requirements

• Work during UK business hours • Attend mandatory daily stand-up meetings (approximately 20–30 minutes via Slack) • Camera must remain ON during all meetings with colleagues, clients, and management • Maintain a stable, high-speed internet connection • Present a professional appearance during video meetings • Be very well presented • Be very clear on calls • Have a good strong UK or US accent • Avoid AI-generated work; prioritize authentic, human-created content and communication • Collaborate effectively with other virtual assistants and team members

🏖️ Benefits

• Remote position • Part-time schedule of 10 hours per week

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