Senior Client Partner / Account Manager – Fokus Marketing & Social Media

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August 27

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Virtual Identity

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B2B • SaaS • Artificial Intelligence

Virtual Identity is a digital agency that focuses on helping companies transform and excel in the digital realm. They specialize in creating engaging content, designing user experiences, and implementing advanced technologies such as AI to optimize business practices. Through a human-centered approach to business growth, Virtual Identity collaborates closely with clients from various sectors including healthcare, consumer goods, and mobility, to enhance their digital presence and performance. With expertise in software engineering, data analytics, UX design, and digital communication, the company offers comprehensive solutions that address the specific needs and goals of their diverse clientele.

51 - 200 employees

Founded 1998

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• You are the primary point of contact for our clients and always strike the right tone in every situation. • You nurture your client relationships with passion, curiosity, openness, and creativity. • Build close and trusting relationships with the clients you manage • Consult clients on identifying and utilizing opportunities along their customers' digital journey • Responsible for continuous expansion of business relationships with several clients • Prepare proposals and, together with colleagues, accountable for agency's annual purchase order volume

🎯 Requirements

• Strong client orientation and at least 3-5 years of professional experience in client service management, account management, or consulting (in a corporation or on the agency side) • Successfully completed university degree (in engineering, economics, or similar) or comparable qualification • You enjoy working strategically and are passionate about digital topics, especially in marketing and social media • You are interested in people, easily connect with others, listen with curiosity, and recognize what’s essential • Proficient English skills and very good German language skills (written and spoken)