Senior Business Analyst

Job not on LinkedIn

3 days ago

Apply Now

Receive Emails with Similar Jobs

VirtualStaff365

WebsiteLinkedInAll Job Openings

B2B • SaaS • HR Tech

VirtualStaff365 is a Melbourne-based company specializing in virtual staff outsourcing solutions. They help Australian businesses save time and reduce staffing costs by providing professional and cost-effective offshore staffing solutions from the Philippines and South Africa. VirtualStaff365 offers a wide range of virtual assistant services, including customer service, data entry, graphic design, web and software development, and more. Their solutions enable businesses to increase operational efficiency and scale quickly while offering a no-risk guarantee.

51 - 200 employees

Founded 2009

🤝 B2B

☁️ SaaS

👥 HR Tech

📋 Description

• Lead end-to-end requirements gathering across multiple departments. • Develop structured, testable BRDs, FRDs, user stories, acceptance criteria, and process maps. • Conduct gap analyses and evaluate remediation or configuration options for LMS/CRM solutions. • Define integration requirements for LMS, CRM, SIS, marketing automation, reporting tools, SSO, and third-party platforms. • Review vendor RFI/RFP submissions and technical documentation. • Assess solutions against project requirements and contribute to scoring matrices. • Identify risks, limitations, and opportunities for improvement. • Document data models, field mappings, migration rules, workflow triggers, and automation logic. • Perform advanced process mapping and recommend future-state process improvements. • Contribute to RAID logs, decision logs, sprint planning, backlog grooming, and delivery schedules. • Support UAT preparation, execution, documentation, and validation. • Provide analytical insights and status reports to project leadership. • Mentor mid-level Business Analysts on best practices, documentation quality, and analytical methods. • Provide guidance on efficient remote-first BA delivery.

🎯 Requirements

• 5+ years as a Business Analyst in digital, SaaS, enterprise, or higher-education projects. • Strong experience leading remote/offshore BA delivery. • Deep understanding of LMS, CRM, SIS, and system integrations (API familiarity required). • Advanced analytical and technical documentation skills. • Proficiency in SQL, Excel, Tableau/Power BI, and BPMN tools. • Experience evaluating vendor proposals and working on system replacement/transformation projects. • Strong communication skills (written and verbal), with exceptional attention to detail. • Ability to mentor BAs and manage multiple streams simultaneously.

🏖️ Benefits

• Permanent remote work arrangement • Australian Company with a fantastic company culture • Day shift (Australian Business Hours) • Annual leave • HMO • Christmas Bonus equivalent to 1 month's wage (pro-rata)