Client Operations Manager

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May 19

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There is Talent

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B2B • Recruitment • Remote Work

There is Talent is a company that specializes in connecting remote virtual assistants with clients in the US. They offer various roles including customer service, marketing, legal, and healthcare assistance, focusing on providing flexible working opportunities that promote professional growth and work-life balance. The company emphasizes a collaborative team environment where virtual assistants can thrive and develop skills tailored to their strengths, making remote careers both fulfilling and impactful.

11 - 50 employees

Founded 2020

🤝 B2B

🎯 Recruiter

📋 Description

• This is a remote position. • Client Operations Manager Remote – Full Time (8:30 am to 5:30 pm Colombia Time). • As Client Operations Manager, you will be the crucial link between our leadership, clients, and internal teams. • This role combines client relationship management, operational oversight, executive support duties, and team supervision. • You will ensure smooth daily operations, manage client communications, oversee payment cycles, track performance metrics, and provide leadership to recruitment, marketing, and operations teams.

🎯 Requirements

• Minimum 5 years experience in a client-facing operations, account management, or executive support role. • Proven experience supporting senior executives and managing or supervising teams. • Strong numerical ability and comfort with payment, billing, and KPI data analysis. • Excellent organizational skills with an ability to manage multiple priorities proactively. • Experience with marketing and CRM tools such as Slack, HubSpot, Zoho CRM, or equivalents. • Fluent English (C1 level or above), excellent written and spoken communication. • High level of professionalism and confidentiality.

🏖️ Benefits

• 100% remote work. • 40 hours per week. • Vacation benefits after 1 consecutive year with us! • Annual rate adjustment (we want to keep a competitive salary for you). • Experience working with international clients. • Improvement in your English skills. • Development plans. • Training with tools and team support.