Vobi (YC W22)
B2B • Productivity • Construction
Vobi is a comprehensive project management platform designed specifically for the architecture and construction industries. It simplifies project oversight, financial management, and communication between teams and clients, enabling businesses to maximize efficiency and profitability. With tools for budget planning, task management, document organization, and a mobile application for on-the-go access, Vobi provides businesses with a centralized solution to streamline their operations and improve client engagement.
11 - 50 employees
Founded 2019
🤝 B2B
⚡ Productivity
💰 $7M Seed Round on 2022-02
Customer Success Analyst – Civil Engineering and Architecture
Job not on LinkedIn
November 1
🗣️🇧🇷🇵🇹 Portuguese Required
Vobi (YC W22)
B2B • Productivity • Construction
Vobi is a comprehensive project management platform designed specifically for the architecture and construction industries. It simplifies project oversight, financial management, and communication between teams and clients, enabling businesses to maximize efficiency and profitability. With tools for budget planning, task management, document organization, and a mobile application for on-the-go access, Vobi provides businesses with a centralized solution to streamline their operations and improve client engagement.
11 - 50 employees
Founded 2019
🤝 B2B
⚡ Productivity
💰 $7M Seed Round on 2022-02
📋 Description
• Ensure the best possible customer experience from onboarding through daily adoption, providing proactive guidance for optimal use of the platform; • Conduct onboarding, ongoing check-ins, and communication with our new customers; • Support the product team in continuous platform improvement by collecting customer feedback and identifying ways to increase engagement and delivered value; • Monitor KPIs and prevent churn across the customer portfolio.
🎯 Requirements
• Bachelor's degree in Civil Engineering or Architecture • Excellent verbal and written communication skills • Investigative, curious mindset for problem solving • Empathy to understand and guide customers • Strong organizational and time-management skills • Previous experience in customer experience operations, preferably at technology or SaaS companies (a plus).
🏖️ Benefits
• Competitive market-based compensation • Opportunity for equity participation • Casual work environment with numerous growth opportunities and support for career development • Semi-annual in-person company events • Gympass membership • Birthday day off • Remote and flexible work • Freedom to propose new ideas and take on significant responsibilities.
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