Digital Program Manager

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October 22

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Vocal Media

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Media • Social Impact

<Vocal Media> Vocal Media is a mission-driven media company that helps social change movements integrate with contemporary internet culture. It connects digital influencers and content creators with organizations, campaigns, and businesses to build high-impact social media movements and advocacy campaigns focused on equity, justice, and public interest issues. The company emphasizes measurable reach and engagement, highlighting influencer collaborations and large organic impressions.

11 - 50 employees

Founded 2021

📱 Media

🌍 Social Impact

📋 Description

• Oversee day-to-day operations of client social media programs • Manage a dedicated team of social media managers • Ensure seamless program execution and client satisfaction • Serve as the primary operational lead for client accounts • Balance staff management, program logistics, client communication, and strategic guidance • Monitor content output and performance across client social media accounts • Produce comprehensive client-facing reports showcasing program performance • Lead weekly client meetings and maintain proactive communication with clients

🎯 Requirements

• 4+ years of social media experience in agency or brand settings, including 2+ years in a management or program coordination role • Experience managing social media accounts • Proven track record of managing teams and client relationships in a fast-paced environment • Experience with social impact campaigns and purpose-driven brand initiatives • Strong understanding of TikTok, Instagram, Facebook, and YouTube content strategies • Experience with performance tracking, reporting, and data analysis • Familiarity with AI tools and workflow optimization preferred

🏖️ Benefits

• Health insurance covered at 90% for full time employees; Dental and Vision available • Unlimited PTO and sick leave • Completely virtual work environment & one-time home office set up reimbursement, as well as home wifi stipend • Work in any timezone within the continental US • 401(k) plan