Senior Program Manager

🕒 November 4

🦌 Connecticut, New Jersey, +2 more states – Remote

🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote

💵 $114.5k - $170.1k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

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Voya Financial

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1998

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Voya Financial is a leading financial services company that provides a wide range of retirement, investment, and insurance products to help individuals, families, and institutions plan, invest, and protect their future. With a focus on retirement savings and workplace benefits, Voya connects benefits and savings to simplify financial experiences and enhance financial security. The company is committed to making a positive difference by serving others through its unique culture, and has been recognized for its values and customer-centric approach. Voya also engages in initiatives like the Voya Behavioral Finance Institute for Innovation to further its mission of transforming financial care in the workplace.

📋 Description

• Serve as the primary point of accountability for planning and delivering large, complex projects or medium-to-large programs supporting business unit and enterprise priorities • Own end-to-end planning, execution, implementation readiness, and reporting across multiple business and technology areas • Translate business problems and expected benefits into program objectives, measurable outcomes, delivery plans, and decision points • Deliver outcomes on time, within scope and budget, and to established quality standards while balancing stakeholder expectations and acceptable risk • Maintain integrated views of milestones, dependencies, resources, risks, issues, assumptions, and impacts across projects, programs, and portfolios • Identify critical risks and dependencies, drive mitigation plans, and escalate decisions before delivery, budget, readiness, or acceptance is jeopardized • Remove barriers, resolve competing priorities, and enable cross-functional teams through complex execution challenges • Partner with Finance to manage forecasts, understand cost drivers, explain financial performance, and provide actionable leadership insight • Build relationships with sponsors and senior leaders; communicate recommendations, trade-offs, and decisions • Influence business strategy by connecting delivery choices to customer value, enterprise priorities, and expected benefits • Lead organizational readiness and change efforts for stakeholder adoption • Manage vendor relationships and third-party commitments when required • Capture lessons learned and identify opportunities to simplify delivery, reduce cost, and improve efficiency • Coach and mentor the project management community and model Voya delivery methodologies, standards, and tools

🎯 Requirements

• 5+ years of experience leading large or significant projects or medium-to-large programs, typically with budgets of $8M-$15M • Expert knowledge of project, program, or portfolio management principles, governance, controls, tools, and delivery practices • Demonstrated success leading complex initiatives through highly matrixed, cross-functional teams across business and technology organizations • Strong financial acumen, including experience with budgets, forecasts, cost drivers, trade-offs, and outcome-based investment decisions • Proven ability to identify what is critical, simplify complex problems, set priorities, and drive timely, well-reasoned decisions • Experience proactively managing dependencies, risks, issues, organizational readiness, and stakeholder acceptance in dynamic environments • Ability to influence and inspire without direct authority, build partnerships across organizational levels, and establish credibility with senior leaders • Clear, concise, and audience-appropriate verbal, written, and presentation communication skills • Sound judgment, self-awareness, resilience, and ability to remain effective under pressure while managing tight deadlines and acceptable risk • Ability to work with a high degree of autonomy while remaining disciplined, flexible, collaborative, and accountable for outcomes • Bachelor's degree in business, technology, project management, or a related field, or an equivalent combination of relevant education and professional experience • Preferred: experience in financial services or management consulting, particularly within retirement or employee benefits • Preferred: experience leading business transformation, technology modernization, or enterprise change initiatives across multiple functions • Preferred: experience providing oversight for a business or technology portfolio and managing complex vendor relationships • Preferred: project or program management certification, such as PMP, PgMP, or an equivalent industry-recognized credential • Preferred: master's degree in business, technology, project management, or a related field

🏖️ Benefits

• Health, dental, vision and life insurance plans • 401(k) Savings plan – with generous company matching contributions (up to 6%) • Voya Retirement Plan – employer paid cash balance retirement plan (4%) • Tuition reimbursement up to $5,250/year • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day • Paid volunteer time — 40 hours per calendar year • Annual cash incentives, sales incentives, and/or long-term incentives based on the role and achievement of annual performance objectives

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