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Case Manager

🕒 August 20

🌵 Arizona, Colorado, +8 more states – Remote

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💵 $24 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 16%

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🗣️🇪🇸 Spanish Required

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Logo of Vynca

Vynca

51 - 200 employees

Founded 2014

💼 Consulting

⚕️ Healthcare Insurance

🏥 Healthcare

Consulting • Healthcare Insurance • Healthcare

Vynca is dedicated to helping patients with serious illnesses, such as cancer and heart failure, by providing expert palliative care services. Their comprehensive approach includes clinical care, social support, mental health counseling, and advance care planning, ensuring that patients receive compassionate, coordinated assistance at home or remotely. Vynca's mission is to enhance the quality of life for patients by managing symptoms, providing emotional support, and facilitating open discussions about healthcare goals and preferences.

📋 Description

• Serve as the primary coordinator for clients and partner with healthcare providers, specialists, pharmacists, social service agencies, and other stakeholders • Manage client cases and coordinate healthcare benefits • Provide education and facilitate timely, cost-effective access to care • Collaborate with caregivers, family support persons, providers, and Care Team members to promote wellness, recovery, independence, resilience, and member empowerment • Assess member needs across physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community-based services • Oversee development of client care plans and goal setting • Offer office-based, telehealth, or field-based services where members reside, seek care, or can access services most easily • Connect clients with needed social services and supports • Advocate for clients with healthcare professionals • Use evidence-based practices including Motivational Interviewing, Harm Reduction, and Trauma-Informed Care • Conduct outreach and engagement activities and log activity in the CRM system • Evaluate client progress and update SMART goals • Provide mental health promotion • Arrange transportation • Complete documentation and outcome measures within care-plan timeframes • Maintain current patient health records in the EMR and other business systems • Complete monthly reporting for program compliance • Attend assigned training • Report to the Director of Enhanced Care Management, ECM Clinical Manager, and/or ECM Program Manager

🎯 Requirements

• 2+ years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations • Willingness and ability to work Monday-Friday, 8:30am-5:00pm Pacific Time, with flexibility for potential evenings and weekends • Working knowledge of government and community resources related to social determinants of health • Clean driving record • Valid driver's license • Reliable transportation • Excellent oral and written communication skills • Positive interpersonal skills • General computer skills • Working knowledge of Google Workspace, MS Office, and the internet • Bilingual English/Spanish preferred • Applicants must reside in Arizona, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, Utah, or Washington • Legally authorized to work in the United States • Background check, potentially including drug test or other health screenings, required prior to employment • Influenza vaccination required for patient-, client-, or customer-facing roles, subject to religious or medical accommodation consideration • Identity and work eligibility verification through E-Verify upon hire

🏖️ Benefits

• Medical, dental, and vision insurance • Income protection benefits • Flexible PTO • Company holidays • 401(k) • Access to other wellness benefits • Mileage reimbursement for field roles according to IRS guidelines • Bonus offered

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