Case Manager

🕒 September 9

🌵 Arizona, Colorado, +8 more states – Remote

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💵 $24 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 15%

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🗣️🇪🇸 Spanish Required

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Logo of Vynca

Vynca

51 - 200 employees

Founded 2014

💼 Consulting

⚕️ Healthcare Insurance

🏥 Healthcare

Consulting • Healthcare Insurance • Healthcare

Vynca is dedicated to helping patients with serious illnesses, such as cancer and heart failure, by providing expert palliative care services. Their comprehensive approach includes clinical care, social support, mental health counseling, and advance care planning, ensuring that patients receive compassionate, coordinated assistance at home or remotely. Vynca's mission is to enhance the quality of life for patients by managing symptoms, providing emotional support, and facilitating open discussions about healthcare goals and preferences.

📋 Description

• Serve as the primary coordinator for clients with complex needs • Partner with healthcare providers, specialists, pharmacists, social service agencies, caregivers, family support persons, and other care-team stakeholders • Manage client cases and coordinate healthcare benefits • Provide education and facilitate timely, cost-effective access to care • Promote wellness, recovery, independence, resilience, and member empowerment • Assess member needs across physical health, mental health, substance use disorder, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community services • Oversee development of client care plans and goals • Offer office-based, telehealth, or field-based services where members reside, seek care, or can access services most easily • Connect clients with needed social services and supports • Advocate for clients with healthcare professionals • Use Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles • Conduct outreach and engagement activities and document activity in the CRM system • Evaluate client progress and update SMART goals • Provide mental health promotion • Arrange transportation, such as ACCESS • Complete documentation and outcome measures within care-plan timeframes • Maintain current patient health records in the EMR and other business systems • Complete monthly reporting for program compliance • Attend assigned training

🎯 Requirements

• 2+ years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations • Willing and able to work Monday-Friday, 8:30am-5:00pm Pacific Time, with flexibility for potential evenings and weekends • Working knowledge of government and community resources related to social determinants of health • Clean driving record, valid driver's license, and reliable transportation • Excellent oral and written communication skills • Positive interpersonal skills • General computer skills and working knowledge of Google Workspace, MS Office, and the internet • Bilingual English/Spanish preferred • Applicants must reside in Arizona, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, Utah, or Washington • Background check required prior to employment, potentially including drug test or other health screenings • Employees in patient, client, or customer-facing roles must be vaccinated against influenza, subject to accommodation consideration • Must complete identity and work eligibility verification using E-Verify upon hire • Occasional travel may be required • Ability to perform regular sitting, standing, walking, talking, listening, observation, computer work, and laptop/video-conferencing use; occasional lifting of items weighing 25 pounds or less

🏖️ Benefits

• Medical, dental, and vision insurance • Income protection benefits • Flexible PTO • Company holidays • 401(k) • Wellness benefits • Mileage reimbursement for field roles according to IRS guidelines • Potential bonus • Remote work arrangement • Flexible scheduling for potential evenings and weekends

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