Waterfield Tech
501 - 1000 employees
🤖 Artificial Intelligence
🤝 B2B
💼 Consulting
Artificial Intelligence • B2B • Consulting
Waterfield Tech is an AI-focused customer experience (CX) and contact-center solutions provider. Waterfield helps organizations demystify and apply AI across customer-facing roles and delivers CX modernization, cloud migration, managed services, contact-center outsourcing, workforce optimization, and IT/network/security services. It offers subscription-based offerings (e. g. , Ascend) that combine CCaaS platforms with a CX service layer, plus consulting and professional services to implement applied AI (faqGPT, taskGPT, routeGPT, voiceGPT) and analytics for enterprise customers across financial services, healthcare, government, higher education, and retail.
Senior Developer – Conversational AI Delivery
Job not on LinkedIn
🕒 June 23
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Waterfield Tech
501 - 1000 employees
🤖 Artificial Intelligence
🤝 B2B
💼 Consulting
Artificial Intelligence • B2B • Consulting
Waterfield Tech is an AI-focused customer experience (CX) and contact-center solutions provider. Waterfield helps organizations demystify and apply AI across customer-facing roles and delivers CX modernization, cloud migration, managed services, contact-center outsourcing, workforce optimization, and IT/network/security services. It offers subscription-based offerings (e. g. , Ascend) that combine CCaaS platforms with a CX service layer, plus consulting and professional services to implement applied AI (faqGPT, taskGPT, routeGPT, voiceGPT) and analytics for enterprise customers across financial services, healthcare, government, higher education, and retail.
📋 Description
• Design, develop, test, and deliver conversational AI solutions (chatbots, voicebots, IVR systems) for customer and internal projects • Take ownership of delivery workstreams end-to-end, from technical design through deployment • Collaborate with cross-functional teams — project managers, conversational designers, QA — across the full project lifecycle • Work directly with customers throughout project delivery, including technical discussions and demos • Apply disciplined software engineering practices, fully leveraging agentic coding tools (e.g. Claude Code, Codex) to maximize quality and velocity
🎯 Requirements
• 6+ years of hands-on software development experience • Proficiency across multiple programming languages, with 4+ years using Python or TypeScript • Experience with cloud platforms (GCP, AWS, or Azure) • Demonstrated ability to work autonomously and carry technical delivery with minimal supervision • Experience with disciplined engineering practices: version control, code review, CI/CD, automated testing • Strong communication skills — comfortable interacting with customers, presenting technical work, and collaborating across disciplines
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