Delivery Manager

🕒 September 3

🐎 Kentucky, Utah – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

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Logo of Waystar

Waystar

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

💰 $709.2M Post-IPO Secondary - Waystar on 2025-09

Healthcare • SaaS • Artificial Intelligence

Waystar is an AI-powered healthcare revenue cycle software company that provides a unified, cloud-based platform to simplify healthcare payments and automate the end-to-end revenue cycle for healthcare providers. Its platform covers financial clearance (eligibility verification, patient estimation, prior authorizations), patient financial care, clinical integrity and revenue capture (charge and DRG anomaly detection), claim and payer payment management, denial recovery, and analytics and reporting, with integrations to EHRs and payer systems. Waystar serves hospitals, health systems, physician and specialty practices, ambulatory surgery centers, and other provider organizations, leveraging agentic, generative, and predictive AI to accelerate reimbursement, reduce denials, and improve financial visibility and patient payment experiences.

📋 Description

• Own the full lifecycle of modern technology initiatives from planning through launch • Collaborate with Product, Operations, and Application Engineering teams to shape objectives • Orchestrate seamless releases and ensure deliverables meet quality standards • Align resources, remove obstacles, and provide transparent updates to stakeholders and senior leadership • Champion Agile/Scrum practices across Application Engineering efforts • Foster self-organization, continuous improvement, and psychological safety • Identify and remove impediments • Facilitate discussions, decision-making, and conflict resolution • Enhance transparency and stakeholder engagement • Support product backlog refinement and maintenance • Lead with a servant leadership mindset • Collaborate with Operations to track defects and ensure SLAs are met • Leverage AI tools and analytics for planning, risk management, and delivery optimization • Promote AI-driven automation and insights • Integrate emerging technologies into delivery processes • Perform additional duties as assigned

🎯 Requirements

• Prior experience as a Scrum Master or Delivery Manager • Strong understanding of software development lifecycles • Strategic thinking and excellent communication skills • Demonstrated leadership in facilitation, conflict resolution, and transparency • Bachelor’s degree or equivalent experience • Willingness to travel periodically • Expertise in Agile/Scrum methodologies • Proficiency with Jira, JSM, and Confluence

🏖️ Benefits

• Competitive total rewards (base salary + bonus, if applicable) • Customizable benefits package with 3 medical plans and Health Saving Account company match • Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays • Flexible time off for exempt team members + 13 paid holidays • Paid parental leave, including maternity and paternity leave • Education assistance opportunities • Free LinkedIn Learning access • Free mental health and family planning programs, including adoption assistance and fertility support • 401(K) program with company match • Pet insurance • Employee resource groups

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