Customer Support Agent, Thai Speaker

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September 29

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WeDoSupport

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B2B • Compliance • Customer Support

WeDoSupport is a service management company based in Limassol that specializes in enhancing customer connections for businesses. With a focus on providing exceptional customer support, as well as solutions for Know Your Customer (KYC), Risk Management, and Anti-Fraud, WeDoSupport aims to deliver a seamless experience for both clients and their customers. Their diverse and multicultural team is committed to professional growth, innovative trends, and ensuring the reliability and security of customer interactions.

51 - 200 employees

Founded 2023

🤝 B2B

📋 Compliance

📋 Description

• Providing support in Thai and English by email and Live chats; • Processing with great attention to details and content; • Identifying clients' needs and proactively proposing solutions; • Focusing on customer expectations and satisfaction; • Working closely with our team to improve and establish the necessary processes; • Working rotating shifts as scheduled.

🎯 Requirements

• Proficiency in Thai and English, both written and spoken; • Proactive person with good support/sales skills; • Strong communication and negotiation skills; • Attention to detail; • Previous experience as a support agent will be considered an advantage; • Entry level position - you can apply with little or no experience; • Ability to work rotating shifts (09 AM - 18 PM, 14 PM - 23 PM and 17 PM - 02 AM) and 5 days work / 2 days rest schedule.

🏖️ Benefits

• Up to 50% monthly bonuses; • 24 days of vacation per year; • 6 days of paid sick leave; • Language classes (partially paid for by the Company); • Birthday, wedding, and newborn gifts; • Career growth opportunities (promotion to Mid and Senior agent); • Relocation assistance; • Opportunities for growth, stability, rewards, and a strong sense of community.