Senior Solutions Architect – Professional Services

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WEKA

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🤖 Artificial Intelligence

🏢 Enterprise

🤝 B2B

💰 $140M Series E - WEKA on 2024-05

Artificial Intelligence • Enterprise • B2B

WEKA is an enterprise-focused company that provides an "AI-Native Data Platform." The available materials reference a WEKA support portal used for customer access and account management, indicating the company offers platform software and support for AI/data workloads aimed at business customers.

📋 Description

• Responsible for the experience from the sale of the WEKA product to a full deployment to a production stage, ensuring customers have a positive experience throughout the Onboarding process • Manages the project of installing the WEKA product, including risk assessment, planning, deployment scheduling, and reporting status to our customers and partners • Responsible for documentation of solution details, including diagrams and specifications, focusing on translating undefined requirements into end-to-end solutions. • Utilizes open-source technologies and tools to accomplish specific use cases encountered within the project. • Uses coding languages or scripting methodologies to solve a problem with a custom workflow. • Collaborates with project stakeholders to scope the most effective way to tackle complex technological infrastructure challenges. • Performs incremental testing actions on code, processes, and deployments to identify ways to streamline execution and minimize human errors. • Primary responsibilities will include deploying and managing AI/HPC infrastructure in Linux-based environments for new and existing customers.

🎯 Requirements

• Excellent oral and written communication skills with a strong focus on customer experience • Excellent problem-solving and troubleshooting skills, including excellent documentation skills • Knowledge of best practices and IT operations within Enterprise environments, focusing on mission-critical infrastructure • Experience with automation tools/cluster management such as Ansible, Salt, Puppet, Bright, Jenkins, or xcat. • Knowledge and experience with scripting languages like Python, Bash, or Perl. • Experience with Source Code Control Systems like GitHub and git • Experience with Ethernet or InfiniBand networking, particularly 100+Gb networks • Experience with performance monitoring/tuning Linux systems • Experience with HPC environments, including knowledge of HPC cluster management tools • Experience with Parallel Filesystems (Lustre, GPFS/SpectrumScale, DDN) • Familiar with SDS (Software-Defined Storage) • Hands-on administration/operation knowledge of Kubernetes / Containerized Workloads • Hands-on experience in Linux Systems Administration • BS in Computer Science or equivalent working experience • Strong interpersonal skills for technical presentations, architectural designs, and being a trusted advisor to customers (experience in sales, consulting, or Customer Success) • Provides ad-hoc knowledge transfers, develops handover materials, and guides customers during deployments. • Willingness to travel as needed.

🏖️ Benefits

• WEKA is a pre-IPO, growth-stage company on a hyper-growth trajectory. • Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options