
51 - 200 employees
Founded 2015
✈️ Travel
🚗 Transport
💰 $5.6M Series A - Welcome Pickups on 2022-12
Travel • Transport
Welcome Pickups is a global travel services company that provides transfers, rides, sightseeing and guided services across hundreds of cities worldwide. The company lists extensive city coverage and offers services for travelers and partners including hotels, vacation rentals, travel agencies and OTAs, focusing on ground transportation and local arrival/guide experiences.
🔥 14 hours ago
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51 - 200 employees
Founded 2015
✈️ Travel
🚗 Transport
💰 $5.6M Series A - Welcome Pickups on 2022-12
Travel • Transport
Welcome Pickups is a global travel services company that provides transfers, rides, sightseeing and guided services across hundreds of cities worldwide. The company lists extensive city coverage and offers services for travelers and partners including hotels, vacation rentals, travel agencies and OTAs, focusing on ground transportation and local arrival/guide experiences.
• Own the technical architecture of the customer database, including data capture, structure, and cleanliness across Braze, HubSpot, site, product, and other sources • Define identity resolution, consent, and suppression logic for marketing data flows with Data and Engineering • Build and maintain the marketing activation layer on the data warehouse, delivering customer attributes and audiences to CRM and Marketing specifications • Own audience and attribute pipelines between the warehouse, Braze, HubSpot, Google, and Meta, including engagement data, coverage, freshness, and failure handling • Administer Braze, HubSpot, and Google Tag Manager day to day • Implement and configure new platforms after tooling decisions are made by the CRM team • Lead technical rollouts and integrations • Maintain documentation for data flows, integrations, and ownership • Identify and remove technical friction in Commercial tooling and workflows, partnering with Product and Data to automate manual work • Triage technical feature requests from Partnerships, Marketing, Pricing, and CRM into a delivery backlog • Build business cases for prioritised initiatives, framing impact, effort, and trade-offs • Represent Commercial in Product planning and prioritisation forums and communicate delivery status and trade-offs
• 8+ years of experience in CRM/marketing technology, growth or lifecycle operations, or a technical product management role, ideally in a B2C or marketplace business • Hands-on experience with CRM/marketing automation platforms such as Braze, HubSpot, Iterable, or Salesforce Marketing Cloud, and audience/segmentation tooling such as Segment, mParticle, or Tealium • Solid understanding of customer data concepts: identity resolution, consent and permissions, event tracking, and how data flows between systems via APIs • Product management fundamentals: prioritisation frameworks, writing user stories and requirements, and partnering effectively with engineering and design teams to ship • Comfortable building a business case, framing impact, effort, and trade-offs to support clear decision-making • Strong technical implementer who thrives executing within someone else's roadmap and tooling decisions, rather than setting technology strategy independently • Strong cross-functional collaborator, able to work closely with Data & Analytics, Product, and Commercial teams • Experience in fast-growth environments; comfortable with ambiguity and evolving scope • Experience in travel, mobility, marketplaces, or similar multi-sided businesses is a plus • Fluent in English; additional languages a plus
• Vibrant and fresh work environment • Flexible work-from-home policy • The tools you need to perform your daily tasks successfully • L&D personal budget • +4 extra PTO days annually • The unique opportunity to join “the next big thing” at ground level
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