Yardi Software Trainer – EHR/EPR System Training Experience Required

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Welltower™ Inc. (NYSE:WELL)

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1970

🏠 Real Estate

🧘 Wellness

Real Estate • Wellness

Welltower™ Inc. (NYSE:WELL) is an S&P 500 real estate investment company focused on seniors and wellness housing across the United States, United Kingdom, and Canada. The company owns and operates a portfolio of over 2,000 seniors and wellness housing communities positioned at the intersection of housing and hospitality, emphasizing vibrant rental communities for older adults. Operating as an operating company within a real estate structure, Welltower leverages disciplined capital allocation, data science, and an end-to-end operating platform (the Welltower Business System) to drive long-term per-share growth and superior operating results.

📋 Description

• Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives • Delivers instructor-led and virtual training sessions on the Yardi Senior product suite, tailoring to the needs of stakeholders • Ensures training is engaging, interactive, and effective for stakeholders of all skill levels • Creates and maintains a variety of training resources, including user guides, tutorials, video lessons, and FAQs, to help stakeholders understand and navigate the software • Continuously update materials to reflect product changes and improvements • Maintain up-to-date knowledge of the Yardi Senior product suite, including new features, updates, and best practices • Uses expertise to proactively recommend improvements to workflows and processes • Organizes and schedules training sessions for stakeholders • Monitor attendance, feedback, and progress to ensure successful training outcomes • Collaborates with internal support teams to resolve technical challenges • Monitors CRM system performance and data accuracy • Understands and fosters cross-program and cross-functional dependencies to champion execution success and maximize value capture • Develops regular and thorough status communications for senior leadership and stakeholders • Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions

🎯 Requirements

• Minimum of 3 years’ experience delivering software training, ideally in a SaaS environment or with real estate/property management platforms such as Yardi (preferred), RealPage, Entrata, or other relevant real estate or healthcare technology systems • Demonstrated ability to facilitate both virtual and in-person training sessions across diverse user groups • Familiarity with Yardi modules is a plus, including but not limited to: Voyager (Senior Housing), Payscan, eProcurement, Vendor Café, Fixed Assets, Job Cost, Facility Manager, RentCafé Suite, Construction Manager, Utility Manager, Pulse Insights, and Document Manager • Proven experience in project management, system implementation, or software consulting, particularly within real estate, property management, or healthcare environments • Bachelor’s degree in education, business, information technology, or a related field, or equivalent work experience • Agile, Six Sigma, or PMP certification strongly preferred.

🏖️ Benefits

• Competitive Base Salary + Annual Bonus • Generous Paid Time Off and Holidays • Employee Stock Purchase Program – purchase shares at a 15% discount • Pension Scheme + Profit Sharing Program • Tuition Assistance Program • Comprehensive and progressive Medical/Dental/Vision options • Professional Growth • And much more!