Western Digital
B2C • B2B • Hardware
Western Digital is a leading manufacturer of data storage solutions, including solid state drives (SSDs), hard drives (HDDs), USB flash drives, and memory cards. The company provides a broad range of products for various uses, such as gaming, video surveillance, and data backup. They also offer solutions for data centers, network-attached storage (NAS), and digital photography. Western Digital is renowned for their innovation in developing storage technologies that meet the needs of both consumers and businesses.
10,000+ employees
Founded 1970
👥 B2C
🤝 B2B
🔧 Hardware
💰 $900M Post-IPO Equity on 2023-01
Retail Compliance Specialist
October 28
🏄 California – Remote
💵 $94.7k - $126.3k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🚔 Compliance
🦅 H1B Visa Sponsor
Western Digital
B2C • B2B • Hardware
Western Digital is a leading manufacturer of data storage solutions, including solid state drives (SSDs), hard drives (HDDs), USB flash drives, and memory cards. The company provides a broad range of products for various uses, such as gaming, video surveillance, and data backup. They also offer solutions for data centers, network-attached storage (NAS), and digital photography. Western Digital is renowned for their innovation in developing storage technologies that meet the needs of both consumers and businesses.
10,000+ employees
Founded 1970
👥 B2C
🤝 B2B
🔧 Hardware
💰 $900M Post-IPO Equity on 2023-01
📋 Description
• Management of Retail Chargeback program • Investigating and data analyzing chargebacks • Recurring trend analysis • Projecting customer penalties and process documentation • Subject matter expert on retailer programs • Supporting process improvement initiatives • Reducing financial losses from invalid chargebacks • Validating claims from retail partners • Review of Retail routing guides, SLAs, and penalty clauses • Driving chargeback data scraping and running complex operational data analysis • Developing reporting dashboards and conducting business reporting to management • Researching chargeback disputes using documentation • Collaborating with internal departments to resolve discrepancies • Filing and tracking chargeback disputes within deadlines • Maintaining detailed and organized records of chargeback activities • Identifying trends and recommending process improvements
🎯 Requirements
• Bachelor’s/ Master's degree in Accounting, Finance, Business Administration, Engineering, Supply Chain Management, Logistics or related field (preferred) • 3-5 years of experience in chargeback resolution, accounts receivable, or retail deductions (consumer goods, retail, or distribution industry preferred) • Strong skills in data analysis using Excel, SQL, or BI tools (Power BI, Tableau) • Familiarity with major retailers’ compliance portals (e.g., Walmart, Target, Amazon, Costco, etc.) is a plus • Experience with Retailer Systems such as navigating Retailer platforms (e.g., Amazon Vendor Central, Walmart Retail Link, Target Partners Online, Best Buy Partner Portal), Chargeback management tools or internal ticketing systems • Experience in ERP systems (Oracle, SAP) and Transportation Management Systems (OTM)
🏖️ Benefits
• Paid vacation time • Paid sick leave • Medical/dental/vision insurance • Life, accident and disability insurance • Tax-advantaged flexible spending and health savings accounts • Employee assistance program • Other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity • Tuition reimbursement • Transit • Employee stock purchase plan • Western Digital Savings 401(k) Plan
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