Strategic Account Manager

🕒 September 23, 2025

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 67%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

West Pharmaceutical Services

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1923

🏥 Healthcare

🏭 Manufacturing

💊 Pharmaceuticals

Healthcare • Manufacturing • Pharmaceuticals

West Pharmaceutical Services is a leading provider of innovative, high-quality injectable solutions and services committed to improving health for patients worldwide. With approximately 10,000 team members across 50 sites globally, West supports its customers with the shipping of about 43 billion components and devices annually. As a trusted partner to drug developers, the company ensures the safe, effective containment and delivery of life-saving and life-enhancing medicines.

📋 Description

• Hunt and acquire new logo accounts to expand Mosaicx's market presence • Execute and manage the complete sales cycle to generate new solution sales • Develop and maintain expert-level knowledge of Mosaicx CX solutions and competitor offerings • Identify and present compelling value propositions to drive additional solution purchases • Research emerging industry trends to enhance Mosaicx's value proposition • Establish yourself as a trusted advisor with deep industry and solution expertise • Proactively manage pipeline with timely opportunity updates and monitoring • Coordinate sales operations resources to improve sales cycle efficiencies • Achieve assigned revenue quotas and growth targets

🎯 Requirements

• Bachelor's Degree in business, information technology, or related field • Equivalent professional experience may be considered • 5+ years selling SaaS solutions in customer self-service (B2C), contact centers, or related areas • Proven ability to close deals generating $500K-$1M in annual revenue • Demonstrated success negotiating and closing complex mid-market to large enterprise deals • Experience managing and growing accounts • Knowledge of CX (customer experience) and IBA (intelligent business automation) • Knowledge of conversational IVA • Experience in finance-related secure payments preferred • Finance industry experience preferred • Strong account relationship management and opportunity identification • Ability to work independently with minimal supervision • Excellent time-management and self-direction capabilities • Superior relationship building and interpersonal skills • Exceptional written and oral communication skills • Experience delivering compelling presentations to large audiences • Willingness to travel on short notice as business needs require

🏖️ Benefits

• Medical, dental, vision insurance • Health savings and flexible spending accounts • Mental health and wellness program (EAP) • Paid time off including vacation, holiday and sick time • 401(k) retirement plan with company match up to 6% after one year • Tuition reimbursement & in house learning platform • Service awards • Competitive pay • Bonus or Sales Commission Eligible: Yes