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CRM Specialist

Job not on LinkedIn

November 17

🇲🇹 Malta – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

Apply Now
Logo of White Hat Gaming

White Hat Gaming

Gambling • Gaming • B2B

White Hat Gaming is a leading full-service iGaming platform offering a secure, scalable, and flexible modular Casino and Sportsbook Player Account Management solution. It provides operators with a choice from its proprietary Player Account Management to a complete white-label solution. As an aggregator of third-party providers, White Hat Gaming includes market-leading content like Kambi Sportsbook and over 3000 games from 120 top game providers. In 2021, it expanded into the US market with White Hat Studios, broadening its gaming content through an acquisition from Blueprint Gaming. The company emphasizes responsible gambling and aligns itself with operators globally, holding numerous licenses across multiple US states and international jurisdictions to ensure compliance and service reach.

501 - 1000 employees

Founded 2012

🎲 Gambling

🎮 Gaming

🤝 B2B

đź“‹ Description

• Support the delivery of high-quality CRM campaigns and content for multiple online casino brands. • Work under campaign managers to execute and optimize campaigns and communication strategies effectively. • Assist in building and scheduling multi-channel marketing campaigns (email, SMS, push etc.). • Coordinate content creation with internal teams and ensure campaign execution. • Collect and analyse campaign performance data for reporting. • Support VIP and customer support teams in campaign delivery. • Ensure CRM content aligns with brand tone and regulatory standards. • Stay updated with CRM trends and suggest tactical improvements.

🎯 Requirements

• 2-3 years of experience in a CRM or marketing role in iGaming. • Basic HTML and familiarity with CRM platforms (Optimove beneficial). • Analytical mindset with attention to detail. • Business-level English is mandatory. • Proactive, eager to learn, and collaborative personality.

🏖️ Benefits

• A remote and flexible working schedule. • Generous time off, varied based on the country of residence. • Discretionary annual performance bonus. • Training and other learning & development opportunities to support you through your career progression. • Hardware & Software allowance or work equipment is provided to make sure you have all the right tools to get the job done. • Various well-being programmes and initiatives.

Apply Now
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