Senior Product Manager

🔥 14 hours ago

🇬🇧 United Kingdom – Remote

💵 £53k - £75.9k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🇬🇧 UK Skilled Worker Visa Sponsor

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Wiley

5001 - 10000 employees

📚 Education

🔬 Science

Education • Science

Wiley is a global publishing and information services company that connects researchers, educators, students, and professionals through scholarly journals, books, digital content, and learning platforms. It operates Wiley Online Library with thousands of journals, reference works, and books, provides textbooks and courseware (including rental and digital access), and offers publishing, research support, and AI-enabled tools and services for academic institutions, R&D teams, societies, and corporations. Wiley advances research discovery and professional learning by combining trusted content with technology platforms, licensing, and development services.

📋 Description

• Define, evolve, and communicate the business value of Scholar Gateway • Own and drive specific areas of the Scholar Gateway roadmap from problem definition through delivery and iteration • Define content ingestion and lifecycle management capabilities supporting AI-driven scholarly content discovery • Define end-to-end workflows for onboarding publishing partners • Engage colleagues and stakeholders to align product development with customer needs • Partner with engineering to shape evolving platform capabilities • Use customer feedback, usage signals, partner needs, metrics, market and competitor knowledge, and user research to inform prioritization • Contribute to demos, release notes, and customer-facing documentation • Partner with support and operational teams to troubleshoot, prioritize, and resolve customer-impacting issues • Maintain advanced knowledge of Scholar Gateway and its infrastructure • Lead publisher pilot onboarding and production efforts, monitor results, and make recommendations • Act as Scholar Gateway lead in cross-department projects, knowledge sharing, and customer experience improvement efforts • Present Scholar Gateway in internal and external customer meetings

🎯 Requirements

• Experience in the scholarly publishing industry • Extensive product development experience • Demonstrated ability to own and deliver discrete areas of a product roadmap from discovery through execution • Ability to lead without direct authority • Strong product judgment and communication skills across technical and non-technical teams • Analytical and problem-solving skills, including using data to inform prioritization and tradeoffs • Experience with technically complex, platform-oriented products such as APIs, services, and integrations • Confidence working with AI-enabled products and conceptual understanding of how modern AI systems use external content and data • Experience translating ambiguous problem spaces into clear product goals and phased delivery plans • Knowledge of best practices and business issues to improve processes • Ability to solve complex problems using existing solutions from new perspectives • Ability to work independently with minimal guidance • Versatility and action orientation with willingness to engage in change • Ability to assess and implement new processes and workflows • Excellent diplomacy and communication skills with a proven cross-team and cross-department track record • Excellent teamwork skills • Proven ability to influence cross-functional teams without formal authority • Ability to lead project work with members across business functions • Ability to present to groups of experts, including clients and customers • Resume/CV submission required

🏖️ Benefits

• Meeting-free Friday afternoons • Professional development opportunities • Employee programs supporting community, learning, and growth • Competitive compensation • Comprehensive benefits package • Equal opportunity workplace • Reasonable accommodation for applicants and employees with disabilities • Internal mobility opportunities

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