Implementation Consultant

🕒 May 13

🇬🇧 United Kingdom – Remote

💵 £55k - £60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 45%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Williams Lea

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚖️ Legal

📣 Marketing

📦 Logistics

Legal • Marketing • Logistics

Williams Lea is a global provider of business and administrative support services, specializing in presentations, creative services, secretarial support, document and word processing, billing, collections, and more. They offer tailored services to industries such as legal, financial, and professional services firms, aimed at enhancing operational efficiency and cost reduction. Their ENGAGE technology enables companies to leverage AI for improved service quality and performance in a virtual and digital environment. Operating worldwide, Williams Lea supports businesses with digitized, high-touch, and connected services designed for hybrid workforces in regulated environments.

📋 Description

• Lead end-to-end implementation programmes across people, process, technology and service delivery • Create and manage implementation plans, timelines, governance and reporting • Partner with clients and internal stakeholders to ensure successful delivery • Support solution design and pre-sales activities, validating implementation approaches and resource requirements • Manage risks, dependencies, suppliers and third-party technology partners • Ensure operational readiness and seamless transition into business-as-usual operations • Drive continuous improvement and identify opportunities for optimisation and growth • Deliver client solutions into operational reality on time and with minimal disruption • Align Sales, Solutions and Operations • Support excellent client experience, faster time-to-value, and long-term client partnerships

🎯 Requirements

• Experience leading complex implementations, transitions or mobilisation programmes • Background in outsourcing, managed services, professional services or operational transformation environments • Strong programme, project and stakeholder management skills • Experience working with senior client stakeholders and cross-functional teams • Ability to translate business requirements into practical, scalable delivery plans • Strong risk management, governance and communication skills • Desirable: PRINCE2, PMP, APM or equivalent project management qualification • Desirable: Experience supporting pre-sales or solution design activities • Desirable: Experience managing third-party technology providers • Desirable: Background in legal, financial services, professional services, BPO or managed services environments • 37.5 hours per week, Monday–Friday, 9am–5:30pm

🏖️ Benefits

• 25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles) • Salary sacrifice schemes • Retail vouchers • TechScheme for gadgets and household appliances • Life Assurance • Private Medical Insurance • Dental Insurance • Health Assessments • Cycle-to-work scheme • Discounted gym memberships • Referral Scheme • Future career development prospects