Operations Analyst, Bilingual – Mandarin/English

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November 25

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Windranger Labs

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HR Tech • Recruitment • Web 3

Windranger Labs is a company that empowers organizations by providing services to unlock their people potential and optimize new ways of working. Specializing in HR, talent services, and people operations, they offer both web3 specific and traditional products tailored to clients' unique needs. Their offerings include fractional HR support, recruitment services, and operational solutions. Driven by a commitment to transparency and collaboration, Windranger Labs aims to build deep relationships and sustain growth by innovating and setting industry standards.

51 - 200 employees

👥 HR Tech

🎯 Recruiter

🌐 Web 3

📋 Description

• Support the institutional BD and Operations teams in partnership execution, onboarding, and ongoing relationship management • Coordinate with partners across exchanges, custodians, wallets, and institutional clients to ensure smooth integration processes • Track partnership milestones, deliverables, and performance metrics • Maintain partnership documentation, contracts, and communication records in both English and Mandarin • Monitor and track vault manager partner performance including TVL flows, position allocations, strategy returns, collateral ratios, and liquidation risks across user capital • Build and maintain real-time dashboards tracking vault metrics, yield performance, on-chain/centralized exchange positions, and comparative performance across manager partners • Prepare weekly/monthly reports on vault TVL trends, realized returns, partner performance rankings, capital efficiency metrics, and strategy-level analysis • Support due diligence for new vault managers and develop financial models evaluating vault economics, fee structures, and revenue projections from partnerships • Develop and maintain operational playbooks, partner onboarding guides, and internal documentation • Standardize processes for partnership execution, compliance, and reporting • Create templates for partnership agreements, commercial terms, and integration documentation • Work closely with Product, Engineering, Marketing, and Legal teams to support partnership needs • Coordinate internal communication between teams to ensure alignment on partnership deliverables • Support the BD and operations teams with presentation materials, proposals, and partner communications • Assist with administrative tasks related to partnerships including scheduling, follow-ups, and action item tracking

🎯 Requirements

• Bilingual fluency in Mandarin and English (written and spoken) • 1-3 years of experience in operations, analytics, business operations, or related roles • Strong analytical skills with proficiency in Excel/Google Sheets and data analysis • Detail-oriented with excellent organizational and project management skills • Strong written and verbal communication skills in both languages • Self-starter who can work independently and manage multiple priorities • Comfortable working in a fast-paced, ambiguous startup environment • Interest in cryptocurrency, DeFi, and financial markets • Experience in crypto/blockchain industry (preferred) • Basic understanding of DeFi concepts, Bitcoin products, or trading operations (preferred) • Experience working with Asian markets or cross-border partnerships (preferred) • Background in finance, economics, or quantitative fields (preferred)

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options