Azure Monitoring Engineer

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November 26

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Windward Consulting

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Cybersecurity • Enterprise • SaaS

Windward Consulting is a company that delivers comprehensive IT operations solutions with a focus on real-time data integration and optimal workflow management. With deep expertise in IT Service Management (ITSM), IT Operations Management (ITOM), and Security Operations (SecOps), Windward Consulting excels in implementing systems like ServiceNow and BigPanda to achieve operational excellence. The company is recognized for its ability to operationalize complex IT systems, emphasizing risk mitigation and cost-effective implementations. Catering to both government and enterprise clients, Windward provides IT solutions as both technologists and strategists to ensure impactful results.

51 - 200 employees

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

📋 Description

• Define standards to Monitor and support applications in the Azure Cloud environment using SCOM, Azure Monitor, and other relevant tools. • Define, Implement and manage synthetic monitoring and application performance monitoring solutions. • Utilize Azure SaaS and PaaS knowledge to establish monitoring baselines to troubleshoot and resolve issues. • Integrate Azure Monitor alerts with ServiceNow event management to ensure timely incident response. • Create and maintain dashboards for monitoring and reporting purposes. • Collaborate with cross-functional teams to resolve complex application and infrastructure issues. • Provide technical support for cloud-based applications and services. • Develop and maintain documentation related to monitoring processes, procedures, and troubleshooting steps. • Continuously improve monitoring and support processes through automation and optimization.

🎯 Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. • Proven experience with SCOM and Azure Monitor for application and infrastructure monitoring. • Strong knowledge of Azure IaaS, SaaS and PaaS. • Experience with ServiceNow event management and integration with monitoring tools. • Ability to create and manage dashboards for monitoring and reporting. • Knowledge of Splunk for log analysis and monitoring is highly desirable. • Excellent troubleshooting and problem-solving skills. • Strong communication and interpersonal skills. • Ability to work independently and as part of a team. • Experience with scripting and automation tools is a plus.

🏖️ Benefits

• Medical • Dental • Vision • Flexible Spending Accounts • Short Term Disability • Long Term Disability • Life Insurance and AD&D • Option to purchase additional Life Insurance and AD&D • Paid Time Off • Personal Leave • Holidays • 401(k) plan with company match • Work/life balance