Product Compliance and Certifications Lead

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September 29

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Wing

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eCommerce • Logistics • Aerospace

Wing is a subsidiary of Alphabet that specializes in delivery solutions through the use of drones. It offers an innovative on-demand delivery service, providing consumers with a fast and efficient way to receive items ranging from groceries to medicine. Wing's drones are designed, manufactured, and deployed to meet high safety standards, and the company has successfully completed over 350,000 commercial deliveries across multiple continents.

51 - 200 employees

🛍️ eCommerce

🚀 Aerospace

💰 Corporate Round on 2019-03

📋 Description

• Lead and continuously optimize Wing's comprehensive compliance and certification program for Wing’s products and services, including Unmanned Traffic Management (UTM) and Wing’s commercial offering. • Drive strategic, complex programs with measurable business impact, identifying process breakdowns and implementing solutions that enhance organizational effectiveness. • Lead the end-to-end execution of key required product certifications and attestations for Wing’s product and services, including Business-To-Business (B2B) and UTM systems (e.g., SOC2, ISO 27001, ISO 9001, IRAP) and navigate audits (e.g., FAA LAANC). • Maintain deep expertise in relevant compliance frameworks and manage a comprehensive compliance calendar to ensure timely execution of cyclical activities. • Continuously monitor, assess, and interpret compliance requirements and industry standards impacting UTM and Wing’s products and services in partnership with safety, regulatory, security, privacy, engineering and product teams. • Translate complex technical details into clear, actionable compliance requirements, ensuring their effective adaptation and integration into established workflows. • Serve as the primary technology compliance liaison, fostering strong collaborative relationships with engineering, operations, legal, security, product, and infrastructure teams to embed compliance by design. • Provide expert guidance to teams, ensuring consistency in compliance practices across decentralized and hybrid environments. • Proactively identify opportunities for process optimization and implement new processes to enhance compliance capabilities and workflow efficiency. • Contribute to the long-term strategy for product compliance producing analysis, recommendations and proposed process evolutions based on evolving regulatory and product compliance landscapes. • Drive a culture of continuous improvement by coaching the team on compliance best practices, ensuring audit readiness, and supporting their pursuit of new certifications.

🎯 Requirements

• 8+ years of progressive experience in compliance, certification management, or a similar program leadership role, ideally within a high-tech and highly regulated industry. • Bachelors degree in Engineering, Computer Science, Business Administration, or a related technical field, or equivalent practical experience. • Deep, hands-on experience leading and achieving major certifications and attestations (e.g., ISO 27001, ISO 9001, SOC2 or equivalent critical industry-specific certifications). • Demonstrated leadership experience in managing complex International compliance programs and driving cross-functional initiatives. • Exceptional executive communication and presentation skills, with the ability to articulate complex concepts and strategic recommendations to senior leadership and external stakeholders. • Proven ability to influence cross-functional teams and drive consensus without direct authority in a fast-paced, ambiguous environment. • Ability to navigate ambiguity and drive results within established frameworks. • Strong analytical and problem-solving skills. • Ability to develop a clearly-articulated point of view, and able to drive decision-making and project momentum. • A strong understanding of how technical systems and infrastructure impact compliance including cloud based infrastructure. • Experience with Governance, Risk, and Compliance (GRC) tools and questionnaires. • Demonstrable experience within the Unmanned Traffic Management (UTM) or broader aviation/aerospace industry, with exposure to drone delivery operations or relevant certifications. • Ability to travel occasionally for industry events, audits, or team collaboration.

🏖️ Benefits

• bonus • equity • benefits