Founder’s Associate, Growth and Operations

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August 26

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Wing Assistant

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B2B • SaaS • Productivity

Wing Assistant is a company specializing in providing virtual assistant services to businesses worldwide. The company offers a wide range of services including general virtual assistant work, executive assistance, customer service, bookkeeping, and digital marketing. Wing Assistant aims to enhance productivity for startups and enterprise teams by delegating tasks to dedicated virtual assistants, reducing operational load, and enabling businesses to focus on core activities. Their services are accessible via a subscription model, providing flexible and cost-effective solutions compared to traditional hiring methods. Clients benefit from a dedicated assistant model where the assistant works solely for their business, gaining a deeper understanding of their processes over time.

501 - 1000 employees

🤝 B2B

☁️ SaaS

⚡ Productivity

💰 $2.1M Seed Round on 2022-03

📋 Description

• We’re looking for a sharp, entrepreneurial operator to work directly with the founding team on growth and operations. This is a broad, strategic, and hands-on role: you’ll investigate why deals drop off, why signed customers don’t start, and why accounts churn — then design and implement the fixes that address these issues. • You’ll analyze funnel performance, create collateral and playbooks, and join client conversations to deeply understand the customer journey and churn. In the early stages, you’ll personally build the assets we need — sales decks, onboarding guides, training content, case studies. Over time, you’ll codify successful solutions into scalable playbooks that form the backbone of how we sell, onboard, and retain clients.

🎯 Requirements

• Analytical and structured — spot patterns in funnel data and turn insights into solutions. • Hands-on builder — you don’t just suggest ideas; you create collateral, guides, and playbooks yourself. • Entrepreneurial operator — thrive in ambiguity, think like a founder, and move quickly to fix problems. • Communicative — comfortable joining and leading client calls, with strong presence in front of executives. • Adaptable — thrive in a fast-paced environment with shifting priorities. • Tool-savvy — proficient with productivity and CRM tools (Asana, HubSpot, Pipedrive, Airtable, Clickup, Monday.com, Notion etc.).

🏖️ Benefits

• Comprehensive health insurance