Senior Virtual Property Manager

Job not on LinkedIn

November 4

Apply Now

Receive Emails with Similar Jobs

Optimal

WebsiteLinkedInAll Job Openings

B2B • Healthcare • Media

Optimal is your mission critical digital marketing partner. Our proprietary data, groundbreaking technology, and innovative performance marketing solutions deliver winning results for brands, campaigns, and causes. We provide comprehensive digital media solutions designed to capture attention, drive action, optimize campaigns, and boost ROI across various digital channels. With expertise in healthcare, consumer marketing, and political campaigns, Optimal effectively leverages audience data and analytics to meet the specific needs of diverse industries, ensuring measurable results with a focus on performance and purpose.

201 - 500 employees

🤝 B2B

📱 Media

📋 Description

• Foster and nurture outstanding relationships with tenants, property owners, and vendors, ensuring their needs are met with promptness and professionalism. • Expertly navigate client software platforms to seamlessly onboard new properties, providing comprehensive guidance to property owners and instilling confidence in our ability to manage their assets effectively. • Execute rigorous tracking and management protocols for lease renewals, strategically minimizing vacancy periods and optimizing property revenue streams. • Supervise vendor activities with precision, from task assignment to final billing, ensuring seamless coordination, approval, and successful completion of maintenance work. • Coordinate all facets of tenant management, including move-ins, rent collection, issuance of notices, lease enforcement, and efficient tenant move-outs, maintaining operational efficiency and tenant satisfaction throughout. • Collaborate in the creation and dissemination of engaging content across various social media platforms, including Facebook, Instagram, and LinkedIn, fostering a vibrant online presence reflective of our brand's values and offerings. • Serve as the primary point of contact for assigned clients, managing expectations and ensuring service excellence. Support clients in implementing new property management software or system enhancements (e.g., AppFolio, Buildium, RentManager, Yardi). • Collaborate with client and leadership to streamline workflows and document standard operating procedures (SOPs). • Identify process inefficiencies and recommend solutions to improve turnaround time and quality. Maintain high standards of compliance, confidentiality, and data security across all client engagements. • Identify potential risks or breaches and promptly escalate them to senior management. Contribute to the development and implementation of internal controls to safeguard company and client interests. • Partner closely with the Team Leader and Operations Management to align on goals, strategies, and client priorities. Participate in cross-functional initiatives that enhance engagement, efficiency, and overall organizational growth.

🎯 Requirements

• 3-5+ years of experience in U.S. property management or real estate operations using platforms such as AppFolio, Buildium, Yardi, or RentManager. • Proven track record in tenant and maintenance coordination, leasing operations, and/or bookkeeping support. • 2+ years in a leadership or supervisory role, preferably managing remote or hybrid teams. • Strong client communication skills and the ability to navigate challenging situations with professionalism. • Highly organized, detail-oriented, proactive, and capable of managing multiple priorities simultaneously. • Demonstrated ability to mentor and motivate team members toward achieving collective goals.

🏖️ Benefits

• Paid Time Off: 10 paid days per year (approved within 1 business day by HR) • Holidays: 6 paid holidays (Philippine-based holidays) • HMO Coverage • Independent and supportive work environment