Claims Manager

🕒 5 days ago

🇺🇸 United States – Remote

💵 $130k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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WithCoverage

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

⚖️ Legal

🛡️ Insurance

Consulting • Legal • Insurance

WithCoverage is a modern risk management and insurance platform that replaces traditional brokers with a technology-enabled, white-glove risk advisory service for ambitious businesses. Combining a digital SaaS platform and AI policy analysis with a team of insurance experts and attorneys, WithCoverage manages policies, claims, COIs, billing and tailored risk plans to improve coverage and reduce premiums as companies scale. The company emphasizes proactive claims handling, policy management in a single dashboard, and cost savings for finance and operations teams.

📋 Description

• Own claims end to end for assigned commercial accounts: intake, carrier reporting, adjuster follow-up, and reserve and resolution discussions • Run claims kickoff calls for new clients and monthly claim reviews for existing clients • Build standard operating procedures, reporting workflows, and employee-facing materials • Serve as the primary client contact for incidents including slip-and-fall claims and product recalls • Push carriers, third-party administrators, and defense counsel toward resolution • Feed claims insight into new business through loss analysis, claim history, and renewal positioning with the growth team • Report to the Head of Claims • Deliver clean account handoffs, completed kickoff calls and claims SOPs, and trusted client support within the first 90 days

🎯 Requirements

• 5+ years of experience managing commercial insurance claims, ideally in a brokerage or carrier setting • End-to-end claims management experience: intake, carrier reporting, adjuster follow-up, reserves, and resolution • Sound judgment with a clear sense of when to escalate • Strong client relationship and trust-building skills • Experience running client-facing meetings (kickoffs, claim reviews) • Ability to build SOPs, reporting workflows, and training materials from scratch • Comfortable as a primary contact during urgent or high-stress claims • Persistent in pushing carriers, TPAs, and defense counsel toward resolution • Able to turn claims data into insight for renewal positioning and new business • Strong communication and organizational skills

🏖️ Benefits

• Competitive compensation that includes equity • Comprehensive benefit plans for medical, dental, vision, life, and disability • Pre-tax accounts (FSA, HSAs, dependent care FSAs, commuter savings) • Human Interest: 401(k) provider • Flexible time off • Sick leave • Family and medical leave • Major national holidays • Curated in-office employee experience • Collaborative, transparent, and fun culture • Internal promotion and career growth opportunities • Additional variable compensation, including quota-based incentives where applicable