Account Manager, SMB – Bilingual Preferred

🕒 October 1

🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $64k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 45 days.
• Jobs at this company usually fill in 41 days.

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Wonder

WebsiteLinkedInAll Job Openings

201 - 500 employees

🍽️ Food & Beverage

🏥 Healthcare

🛍️ eCommerce

💰 $100M Corporate Round on 2023-11

Food & Beverage • Healthcare • eCommerce

Wonder is a company that offers a new kind of food hall experience by partnering with award-winning chefs and restaurants to provide a wide selection of cuisines for delivery, pickup, or dine-in. Customers can order from multiple restaurants simultaneously with the convenience of having them delivered to their door. Wonder collaborates with Michelin-star chefs and famous culinary experts to replicate their dishes, providing restaurant-quality meals in the comfort of your home. With operations throughout the Tri-State area, Wonder revolutionizes takeout by offering curated dishes from over 20 restaurant partners, making it a versatile and high-quality option for food enthusiasts.

📋 Description

• Develop understanding of Grubhub products and services, including features, benefits, and value propositions • Assist in managing a portfolio of restaurant accounts • Ensure timely client communication and address basic inquiries or concerns • Help restaurants attract new diners, increase order volume, and deliver high-quality diner service • Conduct regular check-ins with restaurant partners • Gather feedback, assess satisfaction, and identify improvement areas • Respond to restaurant inquiries, account issues, and requests, or route them to appropriate departments within turnaround expectations • Maintain accurate records of client interactions, notes, action items, and follow-ups • Participate in training sessions and workshops • Contribute proactively to team goals and initiatives

🎯 Requirements

• Candidate must be in the Portland, OR Area • Bachelor’s Degree or equivalent years of experience and High School degree/GED required • 2–4 years of Sales or Account Manager experience • Experience working with or selling to restaurant owners is a major plus • Restaurant experience is a plus • Strong computer skills, including MS Office and Google products • Ability to quickly learn new software • Experience with Salesforce.com or similar CRM is a plus • Native-level fluency in English is required • Mandarin or Spanish fluency strongly preferred • Ability and desire to find solutions for restaurants • Strong verbal and written communication skills • Confident making outbound phone calls • Proven track record of meeting and exceeding goals • Impeccable organizational skills and ability to balance multiple tasks • Self-starter with a strong bias toward action and problem-solving • Outstanding, positive attitude with passion and aptitude for a fast-paced, fast-growing environment • Employment eligibility verification through E-Verify

🏖️ Benefits

• Uncapped commission • Equity • 401(k) • Choice of medical, dental, and vision plans • Company-paid short- and long-term disability coverage • Paid time off, including flexible time off for exempt employees • Paid vacation for non-exempt employees • Paid sick leave in compliance with applicable law • Paid parental leave • Discounted meals • Exclusive perks across the Wonder family of brands

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