Sports Product Specialist

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November 27

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Workiy Inc.

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eCommerce • SaaS • Artificial Intelligence

Workiy Inc. is a global digital solutions company specializing in comprehensive services for web and mobile application development, digital marketing, and cloud transformation. With a focus on tailored technology solutions, Workiy aims to empower businesses by enhancing their digital presence through innovative strategies including custom software development, UX/UI design, and enterprise application management. The company operates with a client-centric approach, showcasing extensive expertise in various technologies such as Drupal, Shopify, and Salesforce, promoting efficient business operations and enhanced user experiences.

11 - 50 employees

Founded 2008

🛍️ eCommerce

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Play a critical role in executing daily online sports betting operations. • Work closely with sportsbook operations, trading services, and product team to optimize processes, troubleshoot issues, and deliver exceptional service to customers. • Ensure all expected betting events and markets are available within the sportsbook with a hyper focus on validating accuracy. • Using the CMS, update marketing content, links and other related configurable templates within the sportsbook desktop and mobile channels. • Monitor live sporting events and news and ensure odds are adjusted accordingly to reflect changing conditions in real time. • Work closely with the Consumer Services team to resolve customer inquiries and issues related to sports betting in a timely, professional, and efficient manner. • Track the performance of sports betting activity, trends, and campaigns. Use data analytics to make informed decisions and adjustments to strategies to enhance player engagement while ensuring compliance with regulatory standards and internal policies. • Work with the risk management team to manage liabilities for various sports. • Collaborate with cross-functional teams, including marketing, communications, B2B, Business Insights and Consumer Services with a focus on enhancing player engagement. • Stay up to date with industry trends, betting markets, and competitor activities to provide insights for improvement. • Assist in the development and implementation of new betting products and features. • Other tasks as reasonably required by the BCLC Project Manager.

🎯 Requirements

• Minimum 3 of years of experience sports betting operations, casino operations, or a related industry. • Degree or Diploma in Business or Sports Management or related field. • An equivalent combination of education and/or experience may be considered. • Analytical skills with the ability to interpret data and make data-driven decisions. • Enhanced attention to detail and the ability to manage multiple tasks under high pressure. • Strong communication skills and the ability to work collaboratively in a fast-paced environment. • Ability to work flexible hours, including evenings and weekends, to accommodate live sporting events. • High knowledge of professional sports and thorough understanding of online and retail sports betting. • Familiarity with sports betting software and systems. • Strong computer skills including but not limited to– MS office, Excel.

🏖️ Benefits

• Flexible work arrangements • Professional development