AI Developer

🔥 6 hours ago

🌏 Anywhere in the World

💵 $1.5k - $3k / month

⏰ Full Time

🟢 Junior

🤖 AI Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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WorkMatePro

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🎯 Recruiter

🤝 B2B

Recruitment • B2B

WorkMatePro is a Western Australia–based offshore staffing agency that helps Australian small and medium-sized businesses recruit and manage full-time remote employees in the Philippines. The company sources, screens and places dedicated offshore professionals across administrative, technical and creative roles (virtual assistants, customer support, social media managers, web developers, bookkeepers, CAD drafters, engineers, etc. ), and handles payroll, HR, compliance, office infrastructure and onboarding so clients can scale cost-effectively. WorkMatePro positions itself as a managed offshore staffing partner for Australian enterprises, emphasising cost savings, WA-based management, and staff working aligned to Australian business hours.

📋 Description

• Handle customer inquiries through phone, email, chat, and other communication channels • Provide accurate information regarding products, services, accounts, or customer concerns • Resolve customer issues professionally and escalate complex concerns when necessary • Assist with sales inquiries, product/service recommendations, and follow-ups • Process customer requests, documentation, appointments, orders, or account updates • Maintain accurate customer records and update information in CRM or internal systems • Follow company policies, procedures, and service standards • Coordinate with internal teams to ensure customer concerns are properly addressed • Handle sensitive customer information with professionalism and confidentiality • Meet established customer service, productivity, and quality targets

🎯 Requirements

• At least 1 year of relevant customer service or client-facing experience preferred • Strong verbal and written English communication skills • Professional, patient, and customer-focused approach • Good problem-solving and decision-making skills • Ability to handle multiple tasks and work in a fast-paced environment • Comfortable using CRM systems, Microsoft Office/Google Workspace, and other business software • Good attention to detail and documentation skills • Able to work independently while being a strong team player • Willingness to learn new systems, products, and processes • Experience supporting US, Australian, or international clients • Experience with CRM, ticketing, phone, or healthcare/insurance platforms • Sales or upselling experience • Experience working remotely or with international teams

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