EAP Counsellor

🔥 2 hours ago

🇬🇧 United Kingdom – Remote

💵 £33k - £36.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛋️ Counselor

👻 Ghost score 1%

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Workplace Options

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

💼 Consulting

🏥 Healthcare

🧘 Wellness

💰 Private Equity Round on 2021-11

Consulting • Healthcare • Wellness

Workplace Options is the world’s largest privately owned and independent provider of integrated employee wellbeing solutions. They specialize in offering holistic support strategies for organizations focused on enhancing employee wellness, mental health, and productivity through various services including emotional support, organizational effectiveness consulting, and digital solutions tailored to individual needs. With a global reach covering over 200 countries, they are committed to driving positive outcomes for employees and organizations alike.

📋 Description

• Provide single-session telephonic and video counselling • Provide in-the-moment emotional support and crisis telephonic management • Maintain client confidentiality while working ethically and professionally • Thoroughly assess clients for appropriateness for short-term counselling • Assess and manage high-risk calls and work closely with individuals at risk • Refer clients to external resources or within WPO as part of a holistic approach • Maintain clear clinical and task-oriented documentation in the case management system • Provide administrative support and assist clients and providers with service-related enquiries and issue resolution • Perform additional position-related tasks as directed by management

🎯 Requirements

• Minimum of a Level 4 diploma in Counselling • Full Registration with or member of a regulatory counselling body (BACP/BPS/UKCP/Other) • Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic counselling • Training in crisis intervention and supporting high risk clients beneficial • Passionate about providing support to clients from anywhere in the world • Culturally sensitive to clients and flexible using a telephonic interpreter as needed • Competent in using telephone, video, email, text and live chat • Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work performance • Must be available for the specified Sun-Thu or Tue-Sat shifts, including weekend work

🏖️ Benefits

• Gym reimbursement • Transport reimbursement • Tuition reimbursement • Permanent health insurance • Life insurance • Clinical supervision • Supervision stipend for those working towards accreditation • 24/7 support for risk calls • Mentorship programme • CPD training reimbursement • Access to professional monthly clinical development webinars & professional development workshops • Accrediting body membership reimbursement • EAP benefits • Employee exchange programme • Comprehensive training provided for this position

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