Employee Assistance Program (EAP) Counselor – EAP

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November 7

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Workplace Options

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B2B • Wellness • HR Tech

Workplace Options is the world’s largest privately owned and independent provider of integrated employee wellbeing solutions. They specialize in offering holistic support strategies for organizations focused on enhancing employee wellness, mental health, and productivity through various services including emotional support, organizational effectiveness consulting, and digital solutions tailored to individual needs. With a global reach covering over 200 countries, they are committed to driving positive outcomes for employees and organizations alike.

1001 - 5000 employees

Founded 1982

🤝 B2B

🧘 Wellness

👥 HR Tech

💰 Private Equity Round on 2021-11

📋 Description

• Answer incoming calls from Employee Assistance Program participants and handle requests for psychological support related to work or personal life. • Provide brief single-session therapeutic interventions by phone or video (adults, children, couples, families). • Offer immediate support and manage crisis situations by telephone in a professional, supportive, and ethical manner. • Thoroughly assess clients' issues to ensure they can benefit from appropriate short-term follow-up. • Assess and manage high-risk calls and work closely with individuals at risk to ensure their safety. • Collaborate in the development of clear, actionable care plans for clients. • Maintain clear, task-focused clinical documentation in our case management system.

🎯 Requirements

• Master’s degree (equivalent to French Master 2) in psychology, brief therapy, or a related field. • Experience using short-term therapy modalities and brief therapies such as solution-focused approaches, cognitive-behavioral therapy (CBT), mindfulness, and integrative or systemic therapies. • Training in crisis intervention and working with at-risk clients is desirable. • Ability to work with clients presenting addictions, crisis situations, mental health symptoms, and/or family or relationship concerns that impact personal or professional functioning. • Culturally sensitive and flexible in using a telephone interpreter when necessary.

🏖️ Benefits

• Permanent full-time employment contract. • Comprehensive 4-week training program on joining. • Competitive compensation package. • 2–3 days of remote work per week depending on seniority if hybrid. • Financial contribution toward your gym membership. • Reimbursement for professional training and opportunities to participate in internal training. • Employee exchange program with other international offices.