Senior Specialist, Technology Enablement

🕒 October 2

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $80k - $85k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 5%

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World Relief

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

World Relief is a global Christian humanitarian organization whose mission is to empower the local church to serve the most vulnerable. Founded in the aftermath of World War II, it has been addressing urgent humanitarian needs for over 75 years across 100 countries. The organization specializes in anti-human trafficking, HIV/AIDS prevention, disaster response, immigration services, maternal and child health, and various community development initiatives, partnering with local churches to create sustainable solutions.

📋 Description

• Partner with the CIO and technology leadership to develop, maintain, and communicate the enterprise IT Roadmap • Facilitate strategic planning processes aligning technology investments with organizational priorities • Track roadmap progress, dependencies, risks, and milestones across technology initiatives • Coordinate enterprise technology activities, prioritization, sequencing, and resource alignment • Monitor cross-functional technology initiatives and facilitate stakeholder communication • Identify and escalate risks, issues, and dependencies affecting strategic initiatives • Support technology governance and investment decision-making • Manage the technology project and demand intake process • Gather, analyze, document, and refine business, functional, and technical requirements • Conduct current-state assessments and recommend process and technology improvements • Support vendor evaluations, solution assessments, and business case development • Develop and execute change management, communication, stakeholder engagement, and adoption strategies • Coordinate end-user training, knowledge transfer, and awareness activities • Measure adoption outcomes and recommend corrective actions • Develop and maintain dashboards, scorecards, reports, KPIs, OKRs, and technology health metrics • Maintain the IT risk register and support technology risk management • Provide executive-level reporting and recommendations to technology leadership • Analyze, document, and improve business and technology processes • Establish and maintain process documentation, standards, and workflows • Support compliance, governance, policy adherence, and continuous improvement initiatives • Support the FY27 CRM Assessment and Enterprise Data Assessment • Assist with the Cybersecurity Framework and Program • Support implementation and improvement of the IT Service Management program • Facilitate organizational readiness, governance, and adoption for AI solutions and capabilities • Support vendor selection, evaluation, relationship management, procurement, and renewals • Track vendor performance, contractual obligations, and service delivery

🎯 Requirements

• Mature and personal Christian faith • Commitment to World Relief’s mission, vision, and values • Desire to serve and empower the Church to impact vulnerable communities • Ability to affirm and/or acknowledge World Relief’s Core Beliefs, Statement of Faith, Christian Identity, and the National Association of Evangelicals' For the Health of The Nation document • Bachelor’s degree in Information Technology, Business Administration, Information Systems, or a related field • Minimum of five years of progressively responsible experience in business analysis, technology enablement, IT strategy, project coordination, technology operations, or a related discipline • Experience gathering, documenting, and refining business requirements • Experience facilitating stakeholder engagement across business and technical teams • Experience supporting change management, communication, training, and user adoption initiatives • Strong analytical, organizational, facilitation, and problem-solving skills • Experience with process mapping, process improvement, and workflow management • Ability to manage multiple priorities and coordinate cross-functional initiatives • Strong written, verbal, presentation, and interpersonal communication skills • Ability to translate complex technical concepts into business-friendly language • Proficiency with Microsoft 365 and collaboration tools • Ability to work independently and influence outcomes without direct authority • Christian faith is a prerequisite for employment

🏖️ Benefits

• Competitive benefits package for full-time employees • Employee discount program for full-time employees • Well-being program recognized with the Gold-level Cigna Healthy Workforce Designation • Reasonable accommodations for individuals with disabilities • Drug-free workplace and pre-employment substance abuse testing

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