Category Vendor Manager – Europe, LATAM

🔥 12 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🇬🇧 UK Skilled Worker Visa Sponsor

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Logo of Worldwide Clinical Trials

Worldwide Clinical Trials

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Worldwide Clinical Trials is a global contract research organization (CRO) that provides comprehensive clinical trial services. They specialize in supporting studies across diverse therapeutic areas such as oncology, cardiology, and rare diseases. With over 30 years of experience, Worldwide Clinical Trials emphasizes personalized support and customized solutions throughout the entire lifecycle of drug development. Their services include clinical monitoring, data management, patient recruitment, and regulatory consulting, ensuring precision and tailored attention for each clinical trial.

📋 Description

• Build and maintain strong relationships with third-party vendors supporting clinical trial activities • Implement and support Worldwide’s vendor governance strategy, monitoring compliance, effectiveness, and performance outcomes • Measure and evaluate vendor performance through scorecards, surveys, KPIs, and other performance management tools • Partner with study teams to resolve vendor performance issues and support successful study delivery • Lead the oversight of vendor-related quality incidents, including implementation and follow-up of CAPA plans • Develop and report on vendor performance trends, risks, and improvement opportunities across key service categories • Drive continuous improvement initiatives with core and critical vendors to enhance quality, collaboration, and operational excellence • Monitor outsourced service risks and oversee implementation of vendor risk mitigation plans • Represent the Vendor Management function during sponsor qualification audits and support vendor assessment and qualification activities

🎯 Requirements

• BA/BS degree in Business Administration or a related field, or an equivalent combination of education and experience • Minimum 3 years of vendor management experience; experience within the pharmaceutical or CRO industry preferred • Proficiency in English • Experience managing vendor performance programmes, KPIs, scorecards, and improvement plans • Strong relationship management skills, with the ability to engage effectively at both operational and executive levels • Excellent written and verbal communication skills and the ability to collaborate across global teams • Experience with TrackWise, Salesforce, Sciforma, or similar systems is advantageous • Strong Microsoft Office skills, including Word, Excel, and PowerPoint • Strong organisational skills with the ability to manage multiple priorities, work accurately under pressure, and meet challenging deadlines

🏖️ Benefits

• Equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law

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