Clinical Payments Specialist – Mandarin Speaker

🔥 17 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

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This company has sponsored UK Skilled Worker visas in the past.

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Worldwide Clinical Trials

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Worldwide Clinical Trials is a global contract research organization (CRO) that provides comprehensive clinical trial services. They specialize in supporting studies across diverse therapeutic areas such as oncology, cardiology, and rare diseases. With over 30 years of experience, Worldwide Clinical Trials emphasizes personalized support and customized solutions throughout the entire lifecycle of drug development. Their services include clinical monitoring, data management, patient recruitment, and regulatory consulting, ensuring precision and tailored attention for each clinical trial.

📋 Description

• Manage global investigator payments end-to-end for assigned studies • Collect information from teams, systems, and tools in a timely and proactive manner • Interpret global contract terms, budgets, and payment schedules to align payments with Clinical Trial Agreements • Analyze and present data for stakeholders • Liaise between investigative sites, clinical research teams, and functional leaders • Perform payment reconciliations at mandated intervals • Analyze budgeted versus actual spend and review findings with project teams • Develop budgetary forecasts related to investigator payments • Develop and distribute consolidated monthly payment reports on paid and unpaid sites • Participate in client and project team meetings • Prepare for, participate in, and follow up on audits and inspections • Serve as point of contact for investigator-related queries • Identify underpayment and overpayment trends and work toward process improvement • Collaborate with financial and clinical departments • Research and resolve payment discrepancies • Provide customer service to internal teams, external sites, and sponsors • Perform other duties as assigned

🎯 Requirements

• Excellent written and verbal communication skills • Ability to work independently and as a team member • Strong interpersonal skills in a fast-paced and rapidly changing environment • Ability to exercise independent judgment with sensitivity to decisions requiring supervisory approval • Ability to handle multiple tasks, including rapid response in generating new documents, forms, and tools • Strong organizational skills, including the ability to develop naming conventions and filing architecture • Advanced skills in Microsoft Word, Access, Excel, PowerPoint, and Publisher • Knowledge and understanding of ICH, GCP, FDA or EU directive regulations, as applicable, and local regulatory requirements • Excellent spoken and written English skills, as well as fluency in the language of the country of location • Energetic, diligent, and customer-oriented • At least two years of experience with a CRO or pharmaceutical company in a relevant role involving qualitative data entry, data validation in finance, project management, or contracts is preferred • Four-year college curriculum or university degree, OR two-year college curriculum and one or more years of experience in office administration or a similar position, OR skill sets and proven performance equivalent to the above • Advanced English proficiency; fluency in Mandarin is mandatory

🏖️ Benefits

• Equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law